Box Office Assistant

Company: Lansing Lugnuts
Location: Lansing
Posted on: February 16, 2020

Job Description:

The Lansing Lugnuts, Class-A affiliate of the Toronto Blue Jays in Michigan's capital city. Featured in USA Today and on CNN for their successes, the Lugnuts make their home at beautiful Cooley Law School Stadium. Cooley Stadium, which received a major $12M renovation prior to the 2015 season, seats 10,000, hosts 18 suites, and features multiple private picnic areas. The ballpark continues to be a key component in the revitalization to Lansing's downtown while providing fun, affordable, family entertainment to fans in mid-Michigan.

The team is eager to add talented, idea-oriented professionals to work within its organization and provide them with the most stimulating, rewarding and enjoyable career in minor league sports.

JOB SUMMARY:

The Box Office Assistant will assist the Box Office Manager in directing all ticketing operations. He/she helps direct box office sales representatives in maintaining quality customer service and cash management procedures. He/she will also assist accounting, production and delivery of season tickets, single game ticketing and all other special ticket sales.

The Box Office Intern will have the opportunity to learn the Provenue ticketing system used widely throughout the industry and the SCORE contact relationship management system utilized by the sales force. The Box Office Assistant will manage all cash handling procedures while working directly with the Box Office Manager.

This position will work a full-time schedule that includes regular office hours and most, if not all, of the Lugnuts home games (70 games). The game schedule varies, and can include nights, weekends, and holidays. This position will run through the end of the season in early September, and the Lugnuts can typically work around a class schedule during the spring semester. Fluency in Spanish a plus, but not required.

QUALIFICATIONS:

• Ability to multi-task
• Detail-oriented
• Enthusiasm and desire to learn
• Strong customer service skills
  
  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  
  Job Questions:
  
• How did you hear about this job?
• Do you have previous box office experience?
• Are you bilingual?

Keywords: Lansing Lugnuts, Lansing , Box Office Assistant, Administration, Clerical , Lansing, Michigan