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Service Writer

Company: Champion Chrysler Jeep Dodge Ram Of Lansing
Location: Lansing
Posted on: May 15, 2024

Job Description:

_*Overview:*_We are seeking a highly organized and customer-oriented individual to join our team as a Service Writer. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating the repair and maintenance services for our clients' vehicles._*Responsibilities:*_- Greet customers and provide them with a warm welcome to the dealership- Listen to customers' concerns and accurately document their vehicle issues- Schedule appointments for vehicle repairs and maintenance- Communicate with technicians to ensure timely completion of work- Provide estimates for repair costs and obtain customer approval- Coordinate with parts department to ensure availability of necessary parts- Keep customers informed about the status of their vehicle repairs- Process payments and handle cash transactions- Maintain accurate records of customer interactions and transactions_*Experience:*_- Previous experience in a dealership or auto repair shop is preferred- Knowledge of auto body repair, shocks, struts, brake repair, diesel engine repair, and mechanical systems is a plus- Strong mechanical knowledge to effectively communicate with technicians- Excellent customer service skills with the ability to resolve customer concerns- Proficient in cash handling procedures- Ability to work in a fast-paced environment and prioritize tasksWe offer competitive pay and benefits packages, including health insurance, retirement plans, and opportunities for career advancement. If you are passionate about the automotive industry and have excellent customer service skills, we would love to hear from you!Job Type: Full-timePay: $53,819.00 - $85,890.00 per yearBenefits:* 401(k)* Dental insurance* Employee discount* Health insurance* Health savings account* Life insurance* Professional development assistance* Referral program* Vision insuranceDay range:* Monday to Friday* Rotating weekendsExperience:* Service writing: 1 year (Required)License/Certification:* Michigan Driver's License (Required)Work Location: In personby Jobble

Keywords: Champion Chrysler Jeep Dodge Ram Of Lansing, Lansing , Service Writer, Advertising , Lansing, Michigan

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