Service Advisor
Company: Fox Subaru
Location: Grand Rapids
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Join Fox Subaru as a Full Time
Service Advisor in Grand Rapids, MI. This onsite position offers
you the chance to work with a dynamic team that values excellence
and teamwork, creating a professional yet fun work environment. You
will be at the forefront of customer interactions, helping clients
navigate their service needs while driving customer satisfaction to
new heights. If you thrive in a fast-paced setting and enjoy
working collaboratively to achieve high performance, this role is
for you. You will be given great benefits such as Medical, Dental,
Vision, 401(k), Life Insurance, Health Savings Account, Flexible
Spending Account, Competitive Salary, Paid Time Off, and Employee
Discounts. Make a difference as a Service Advisor As a Service
Advisor at Fox Subaru, your day-to-day responsibilities will
include greeting customers and determining their service needs with
respect and professionalism. You will effectively communicate
vehicle issues and recommend appropriate services while ensuring a
customer-focused experience. Your role will involve maintaining
accurate records of customer interactions and service requests, as
well as coordinating with the service technicians to streamline
workflow. You will provide updates to customers about their vehicle
status and any necessary repairs, ensuring transparency and honesty
throughout the process. Additionally, you will work collaboratively
with your team to create a high-performance environment,
contributing to a culture of excellence while upholding the
company's core values. Would you be a great Service Advisor? To be
successful as a Service Advisor at Fox Subaru, you will need
exceptional communication skills to effectively engage with
customers and understand their service needs. Strong
problem-solving abilities will be essential to assess vehicle
issues and recommend suitable services clearly and confidently. A
customer-focused mindset is vital, enabling you to build trust and
foster positive relationships with clients. You will also need to
demonstrate excellent organizational skills, managing multiple
tasks and priorities efficiently in a fast-paced environment.
Teamwork is crucial, as collaborating with technicians and other
staff members is a daily requirement. Additionally, having a
positive attitude and enthusiasm for the automotive industry will
enhance your performance and contribute to a fun work atmosphere.
Honesty and respect in every interaction will align you with Fox
Subaru's core values, ensuring a successful career in this role.
Make your move So, what do you think? If you can meet these
requirements and perform this job as described above, we would be
happy to have you as part of our team!
Keywords: Fox Subaru, Lansing , Service Advisor, Customer Service & Call Center , Grand Rapids, Michigan
