Receptionist - State Farm Agent Team Member
Company: Ryan Smeader - State Farm Agent
Location: Kalamazoo
Posted on: February 20, 2026
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Job Description:
Job Description Job Description Benefits: Bonus based on
performance Competitive salary Opportunity for advancement Paid
time off Training & development ROLE DESCRIPTION: As a receptionist
with Ryan Smeader State Farm, you will generate the kind of
exceptional client experiences that reinforce the growth of a
successful insurance agency. Your attention to detail, customer
service skills, and desire to help people make you an ideal fit.
You will enhance your career while resolving customer inquiries,
coordinating with other agency team members, and anticipating the
needs of the community members you support. We look forward to
connecting with you if you are the ideal customer-focused and
empathetic team member we are searching for. We anticipate internal
growth opportunities for especially driven and sales-minded
candidates. RESPONSIBILITIES: Establish customer relationships and
follow up with customers as needed. Provide prompt, accurate, and
friendly customer service. Service can include responding to
inquiries regarding insurance availability, eligibility, coverages,
policy changes, transfers, claim submissions and billing
clarification. Collect and upload documents received from
customers. Use exemplary communication to efficiently meet the
needs of customers while promoting the development of our business.
QUALIFICATIONS: Dedicated to customer service Able to effectively
relate to a customer, answer their questions, and anticipate their
needs. Excellent communication skills to assist customers and
coordinate with other agency team members Detail oriented BENEFITS:
Salary plus bonuses. Growth potential/Opportunity for advancement
within one of the top agencies in Michigan. Paid time off (vacation
and personal/sick days)
Keywords: Ryan Smeader - State Farm Agent, Lansing , Receptionist - State Farm Agent Team Member, Customer Service & Call Center , Kalamazoo, Michigan
