Materials Coordinator (Customer Service)
Company: Summit Polymers
Location: Kalamazoo
Posted on: April 3, 2026
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Job Description:
JOB DESCRIPTION JOB TITLE: Coordinator, Materials (Customer
Service) FLSA STATUS: Non Exempt REPORTS TO: Manager, Materials
SUMMARY This position is primarily responsible for materials
planning in a manufacturing setting. Duties may include any of the
following: gathering, recording, and analysis of customer
requirements and forecast information. Maintaining and improving
customer contacts. Developing and coordinating production plans in
compliance with Summit Polymers, Inc. manufacturing systems and
customer shipping requirements. Creation and maintenance of bills
of lading, and customer-required documentation based on customer
daily release and forecast information. RESPONSIBILITIES AND DUTIES
Review and monitor all customer required communication related to
Materials, Planning and Logistics procedures. Ensure all
customer-related shipping communication is completed daily. This
includes ASN’s, container information, etc. Demonstrated ability to
follow customer-dictated order fulfillment procedures. Develop
daily shipping plans based on customer release and forecast
information. Create customer required shipping documentation.
Establish daily production plans in accordance with Summit
Polymers, Inc. established manufacturing protocols. Perform
inventory analysis and recommend inventory adjustments. Maintain
contact with customers and ensure timely processing of orders,
shipments and changes. Reporting customer issues to appropriate
personnel and participate in resolving these issues. Communicate
customer blanket orders, “spot buy “orders and any other changes to
customers release requirements to the appropriate departments.
Coordinate with Manufacturing, Quality and Engineering teams to
ensure the customers daily release requirements are achieved.
Coordinate all new program, new part, or program launch release
activities to ensure requirements are achieved. Maintain target
inventory levels in accordance with Summit Polymers, Inc. corporate
goals. Analyze, review and determine appropriate patterns of
production to ensure customers and plant expectations are achieved.
Other duties as assigned. EDUCATION AND EXPERIENCE Business or
related degree or (1) year experience in Materials, Planning and
Logisitics in a lean manufacturing environment. SKILLS AND
ABILITIES: Possesses the ability to gather and analyze information
and make decisions from a limited number of choices. A minimum
score of 50 on the Wonderlic Select Assessment (Traditional Score
of 20 on the cognitive portion). TRAVEL REQUIREMENTS This position
typically does not require any travel. DISCLAIMER The information
contained in this job description is not intended to be an
all-inclusive list of the duties and responsibilities of the job,
nor are they intended to be an all-inclusive list of the skills and
abilities required to do the job. Management may, at its
discretion, assign or reassign duties and responsibilities to this
job at any time. Agreement to complete all post-hire required
training.
Keywords: Summit Polymers, Lansing , Materials Coordinator (Customer Service), Customer Service & Call Center , Kalamazoo, Michigan
