Commercial Engineer

Company: Smithers
Location: Lansing
Posted on: June 24, 2022

Job Description:

SUMMARY:Supports day to day commercial activities for assigned business unit(s) by maintaining effective client relationships, maintaining strong relationship with operational team(s) and the external market-based Business Development Managers.Works closely with other laboratory staff, customers, and vendors to execute technical service projects. Interprets procedures and guide customer to the appropriate program of work.Professionally communicates with customers to ensure that all projects-based work is completed properly and meets or exceeds expectations. Manages multiple projects running concurrently. Interprets project results and delivers value creating reports in the appropriate timeframe.ESSENTIAL DUTIES AND RESPONSIBILITIES:Commercial---Triages incoming leads ensuring quotes are delivered in a timing manner.---Creates new client introductions and acquisition through various targeting means.---Manages opportunity data ensuring accurate sales funnel(s).---Leverages defined sales processes, create required documents, and utilize systems appropriately.---Challenges operational staff to balance technical needs with commercial requirements in mind.---Maintains connection to the pulse of the existing client base to support account budgeting and action planning required if actual results deviation from plan throughout the year.---Maintains a high level of cooperation and communication with all peers, colleagues in laboratories, as well as corporate personnel in person and remotely.---Ensures staff and clients understand deliverables and dates (manage expectations).---Collects project specific feedback and leverage post-test client interaction as addition lead generation / demand creation activity.---Interacts with current or potential customers to recommend solutions and build relationships.---Communicates new ideas and suggestions for improved efficiency and service offerings.---Understands the project estimate and manage time to ensure project profitability.---Contributes to the overall growth, stability, and profitability of the organization.---Drives brand recognition through industry involvement.---Understands the project estimate and manage time to ensure project profitability.Technical---Executes technical service projects, including testing, monitoring, consulting and education.---Creates technical reports in a timely fashion.---Interacts with current or potential customers to establish needs, develop appropriate protocols, conduct analyses, and interpret results.---Recommends measures to improve procedures and the use of equipment.---Authorizes, approves, and issues quotations and test reports.---Gives opinions and interpretations.---Operates equipment and perform testing.Team---Maintains project records, center's database and service schedule.---Maintains a high level of cooperation and communication with all employees, peers and colleagues.---Analyzes and resolves, or assists in solving work related problems.---Works within the requirements of a defined quality system.---Performs facility maintenance, repair, restoration, and organization, as required.---Orders facility supplies, as required.---Sets up and ships out small parcels and freight, as required.EDUCATION REQUIREMENTS:---Bachelors degree or better in Engineering or Packaging.EXPERIENCE:---Minimum of one (1) year of packaging testing experience.---An understanding of packaging materials, processes, or the supply chain.---An understanding of how real-life supply chain hazards relates to laboratory distribution testing is preferred.---Minimum of one (1) year working directly with customers/clients.#LI-RA1 #PackagingJobsEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Smithers, Lansing , Commercial Engineer, Engineering , Lansing, Michigan