Security Service Technician
Company: Allied Universal - Technology Services
Location: Lansing
Posted on: April 17, 2024
Job Description:
OverviewWhen you join Allied Universal - Technology Services,
you are joining one of the fastest growing security systems
integrators in North America. Build your career within a
fast-paced, dynamic, and diverse environment that combines
leading-edge technology solutions - electronic access control,
video surveillance, alarm monitoring, emergency communications,
robotics, drones, and other smart tech innovative solutions - with
physical security solutions to safeguard our clients and our
communities. Job DescriptionWhat to expect as a Commercial Security
Service Technician: The Service Technician will be responsible for
service, maintenance, repairs, and troubleshooting/diagnostics on
access control equipment and IP based video systems including but
not limited to: electrified and non-electrified locks, card
readers, ancillary door devices, IP and analog cameras, head-end
video recording devices, wired and wireless systems and intercom
systems.
- Travel to Commercial client sites to service, repair,
troubleshot and detect access control equipment and IP based video
security systems. Including but not limited to:
- Electrified and non-electrified locks, card readers, ancillary
door devices, IP and analog cameras, head-end video recording
devices, wired and wireless systems and intercom systems)
- Troubleshoot system installations in a such a manner as to
identify issues and to apply the most effective and efficient
resolution consistent with company installation standards; identify
and repair physical security systems as required to ensure
operability and compliance with any applicable building code
- Apply all necessary documentation for tracking of service
related issues
- Demonstrate knowledge and skill in the safe use of hand and
power tools, analog/digital test equipment and CCTV testing
devices
- Demonstrate proficiency in reading and understanding electrical
schematics, CAD drawings and related documents for their use in low
voltage applications
- Establish and maintain effective working relationships with
both internal and external customers
- Provide phone and on-line remote diagnostic support
- Drive to commercial client sites, with a company issued
vehicle, to perform service
- Perform other duties as assigned by Operations ManagementWhat
knowledge and skills are required:
- High School Degree, Vocational School or equivalent
required
- 2+ years of field experience
- Experience with any or all of the following preferred: Software
House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch,
Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
- Possession of state specific licensing (i. e. Class D or Alarm
Installer etc.) or ability to hold license once hired
- Understanding of Windows operating systems and overall IT
network topology
- Highly proactive and skilled individual, and at all times
maintain performance consistent with Allied Universal Technology
Services (AUTS) core values
- Ability to meet deadlines and work in a fast based environment
with minimum direction
- Good communication skills for effective interaction with
internal & external customers
- Available for scheduled "on-call" duties to respond to
emergency service calls
- Strong troubleshooting skills, mechanical and electronics
aptitude
- Capable of lifting up to 50lbs and work on ladder heights of up
to 16'
- Be able to work independently or as a member of a team
- Good verbal and written communication skillsBENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability
insurance
- Enrollment in our company's 401 (k) or Supplemental Income
Plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal
days
- Vacation time offered at an accrual rate of 3.08 hours
biweekly. Unused vacation is only paid out where required by
lawClosingAllied Universal - is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race/ethnicity, age, color, religion, sex, sexual
orientation, gender identity, national origin, genetic information,
disability, protected veteran status or relationship/association
with a protected veteran, or any other basis or characteristic
protected by law. For more information: www.aus.com If you have any
questions regarding Equal Employment Opportunity, Affirmative
Action, Diversity and Inclusion, have difficulty using the online
system and require an alternate method to apply, or require an
accommodation at any time during the recruitment and/or employment
process, please contact our local Human Resources department. To
find an office near you, please visit:
www.aus.com/offices.Requisition ID2024-1191535
Keywords: Allied Universal - Technology Services, Lansing , Security Service Technician, Engineering , Lansing, Michigan
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