After Sales Logistics and Warehouse Technician

Company: Samsung SDI America Inc
Location: Auburn Hills
Posted on: February 18, 2026

Job Description:

Job Description Job Description Summary: The After Sales Logistics and Warehouse Technician is responsible for handling, labeling, inventorying physically, inventorying systematically, and organizing warranty and 0km packs. This also includes preparing service shipments to be shipped to the dealerships. The candidate must be a high-energy, hands-on individual with experience in driving a forklift, computer knowledge, motivated, well organized, attention to detail, and follow detailed processes. ESSENTIAL ROLES AND RESPONSIBILITIES: Driving a forklift Able to get on and off a forklift many times during a day Independent/motivated worker A good knowledge and background of Excel Logistics and inventory background and knowledge Support monthly/weekly/daily inventory counts Organized and attention to detail Package and prepare service packs for shipping Inventory control (organized and follow detailed processes) Reflash packs with service SW (we can train but will need to follow a detailed process) Sort and label crates for inventory and disposition Support After Sales Engineer in the logistics and warehousing of service and warranty packs Use internal systems (MES, OWMS, SAP, PTC, A/S System, etc.) to manage on inventory and complete the orders for sale of packs, etc. Package and prepare for shipment of service kits Package and prepare service packs for shipments globally Conduct dock audit on packs to be shipped Perform other duties as necessary to support the After Sales and Customer Service team. REQUIREMENTS: High School Diploma or GED Experience driving a forklift Proven ability to work in teams and to work cross-functionally Strong interpersonal and communication skills Strong quantitative and qualitative capabilities Proficient with Microsoft Excel, Word, Outlook and PowerPoint Understanding. Independent, systematic and process-oriented work, high operational readiness and sense of responsibility Excellent written and verbal English communication skills for potentially working with customer representatives PREFERRED SKILLS: 3 years of experience and/or training Hands on service experience in High voltage batteries and test systems INTERNAL TRAINING REQUIREMENTS: Quality Policy Health & Safety Orientation Quality Objectives New Hire or New Position Orientation Environmental Policy Statement Samsung Philosophy and Values QUALITY ASSURANCE REQUIREMENTS Comply with requirements of the Integrated Management System, in accordance with IATF: 16949, ISO 9001:2015, ISO 14001, and ISO 45001 HEALTH & SAFETY REQUIREMENTS: Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor Use of appropriate personal protective equipment (PPE) and safety systems Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures Assist with the preparation of risk assessments Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor Report OH&S problems Report workplace hazards to the supervisor as soon as possible after they occur Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident Support incident investigations and implement corrective actions Complete monthly H&S inspections

Keywords: Samsung SDI America Inc, Lansing , After Sales Logistics and Warehouse Technician, Engineering , Auburn Hills, Michigan