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Messaging Engineer

Company: Job Juncture
Location: Lansing
Posted on: May 20, 2019

Job Description:

Job Purpose

The Messaging Support Engineer provides infrastructure support for our client's Microsoft Exchange Server System environment, which consists of 35+ servers and 8,000+ mailboxes. The Engineer supports all aspects of the messaging infrastructure, to include Microsoft Skype, border security, Secure Email, and Enterprise level archiving systems. Serves as level 3 technical support for the Technical Services team.

Top Skills





    • Extensive hands-on knowledge in Microsoft Exchange Server 2016/Exchange Online, Office 365 migration
    • Extensive hands-on knowledge in Skype for Business/Skype Online and audio/video integration
    • dvanced Powershell scripting

      Essential Job Duties & Responsibilities




        • Leads projects and is responsible for the design and implementation of new technology initiatives supporting the environment.
        • Ensures new technology initiatives are stable and readily maintained.

          --




            • Plans and executes system upgrades for Exchange and Skype platforms
            • Manages projects within deadlines and provides weekly project status reports to management.

              --

              • Serves as Level-3 escalation for Messaging related server supported applications.
              • Develops processes for the day-to-day system administration of Messaging Server environments including; Exchange Server 2016/Exchange Online, Skype for Business/Skype Online, Enterprise Vault Archiving System, Cisco Ironport Email security appliances.
              • Analyzes performance of the environment and provides recommendations for improvement.
              • Expertly utilizes PowerShell to build and manage the environment by implementing and improving upon automated tasks
              • Actively seeks out system and environment automation and optimizations

                Other duties

                • Participates in 24-hour on-call rotation.
                • Other duties as assigned.

                  Knowledge, Skills & Abilities




                    • Advanced knowledge in Microsoft Active Directory Design and support.
                    • Extensive hands-on knowledge in Microsoft Exchange Server 2016/Exchange Online
                    • Extensive hands-on knowledge in Skype for Business/Skype Online and audio/video integration
                    • Ability to lead and manage projects, work independently and in a team environment with limited supervision.
                    • Skilled in evaluating the security of an Email infrastructure and able to remediate security findings
                    • Advanced Powershell scripting
                    • Experience with configuring and managing security roles within the Exchange environment.
                    • Experience deploying and managing server virtualization technology. VMWare and HP Blade Servers experience preferred.
                    • Possess strong oral and written communication skills, coupled with strong documentation and organizational skills
                    • Possess a strong work commitment to perform on shift as scheduled
                    • Strong troubleshooting and analytical skills with attention to detail

                      Education and Experience

                      • Bachelor s degree or equivalent education and experience.
                      • 3-5 years experience providing support in a multi-server enterprise environment consisting of 5,000+ users in multiple geographic locations.
                      • Programming experience required (VB Script, Perl, PowerShell).

                        Certifications, Licenses, Registrations Required

                        • MCSE certification

                          --

Keywords: Job Juncture, Lansing , Messaging Engineer, Engineering , Lansing, Michigan

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