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Sr. Account Manager

Company: Loc Performance
Location: Lansing
Posted on: November 26, 2022

Job Description:

*Loc Performance Products, LLC *provides full services for complex mechanical products, fabricated structures and systems that range from complete design services to prototype manufacturing, testing, production launch, full rate production and product service and sustainment. Loc provides quality products and services at affordable prices through a lean organizational structure and four facilities, three in Michigan that span 910,000 square feet, and one in Ohio, that span 800,000+ square feet. The Plymouth, MI facility serves as corporate headquarters and specializes in suspension, driveline, and track systems. The Lansing and Lapeer Michigan based facilities specialize in fabrications and armor product solutions. Loc's St. Mary's, Ohio facility manufactures rubber track products for agricultural, construction, and defense industries.

*FLSA Status: *Exempt
*Job Title: *Senior Account Manager
*Department: *Sales

*Summary *Maintains and develops relationships with current and new customers by managing the sales of several accounts as well as developing new business from all clients by providing excellent service and support.

*Essential Duties and Responsibilities *include the following. Other duties may be assigned

* Building new business relationships using existing industry contacts
* Building new business relationships with new customers on new programs as assigned
* Serve as the liaison between key customers and internal teams
* Obtain a thorough understanding of key customer needs and requirements
* Resolve any problems faced by customers while addressing their concerns and complaints
* Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
* Ensure products and services are delivered to customers in accordance with their expectations
* Research client competitors and their activities to prevent turnover
* Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
* Works to implement long term contractual agreements with customers
* Researches and learns the vehicle and product platforms that Loc supports
* Lead all Quoting effort with assigned customer
* Generation of Sales with assigned customer
* Contract Management with assigned customer
* All BOM's and Specifications are properly loaded into Plex, and drawings stored in appropriate drives.

*Competencies *
To perform the job successfully, an individual will need to perform the following competencies.

Quantity of Work
The quantity of work produced and the promptness with which it is completed.

Quality of Work
The ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework.

Judgement/Knowledge of Job
Knowledge of job, techniques, skills, equipment, procedures, materials, etc.

Punctuality and attendance.

Teamwork/ Attitude
Willingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism.

The degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision.

Adherence to Policy
Follow quality environmental policies and have knowledge of AS9100 and IS14001.

Adherence to Safety
Follow safety procedures, security protocol, and wear proper PPE.

*Education and/or Experience*
Bachelor's degree (B. A.) or equivalent from four-year College or university and five to seven years related experience and/or training; or equivalent combination of education and experience.

Five years of experience working at a manufacturer of highly engineered alloyed products is highly desirable.

*Reasoning Ability*
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

*Physical Demands *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee may occasionally lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*P*erformance is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Type: Full-time

* Monday to Friday

Work Location: One location%31295161%

Keywords: Loc Performance, Lansing , Sr. Account Manager, Executive , Lansing, Michigan

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