Assistant Manager
Company: Family Farm and Home
Location: Hillsdale
Posted on: January 20, 2023
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Job Description:
We are proud to announce that Family Farm and Home is a family
owned and operated company based out of Michigan. Our first stores
opened their doors in April 2002. Currently we operate 66 retail
locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania .
We cater to our customers' needs by supplying a wide variety of
products in departments such as tools, hardware, automotive, pet,
work and casual clothing, footwear, farm supplies, horse and
livestock feed, bird food, lawn and garden, and alternative
heating.Here at Family Farm and Home, our outstanding team members
are dedicated to providing incredible product values and
exceptional customer service to all customers. Because of this
commitment, Family Farm and Home has experienced rapid growth on
all levels. Our continued growth in the future is limitless due to
our devoted staff and constantly growing group of loyal customers.
Are YOU ready to join the FFH Family?The primary responsibility of
the assistant store manager position is to manage the store in
absence of the store manager. The assistant store manager must
exemplify the company's culture by consistently supporting and
strengthening the basic philosophies of the company. Being an
assistant store manager requires strong leadership skills with the
ability to motivate and supervise team members. The assistant store
manager will have expertise in company culture, merchandising,
shrink control and operational aspects of the store. A successful
assistant store manager will be knowledgeable of the local market,
customer base, seasonality opportunities, competitors and other
specifics of the local market that may influence the business. The
assistant store manager is a role model, a leader, problem-solver,
and strategic thinker, who can manage her/his time to achieve
budgeted goals. An assistant store manager will help the store
manager drive sales and profits through merchandising, inventory
management, expense control, human resource management and
controlling operating costs.Essential Duties and Responsibilities,
Include but are not limited to:A.Promote Family Farm and Home
mission statement and family values.B.Assist store manager in
promoting an aggressive sales culture with an intense focus on
superior customer service.C.Responsible for maintaining a highly
motivated team by assisting the store manager in hiring, coaching,
counseling, disciplining and firing of team members; planning,
monitoring, and evaluating job results.D.Maintains professionalism
and positive store morale.E.Responsible for assisting the store
manager in the execution and performance of all store job
responsibilities through his/her key associates and/or his or her
own actions.F.Completes store operational requirements by
scheduling and assigning employees; following up on work
results.G.Provides feedback to the office, i.e. buyers, district
managers and all other company officials.H.Achieves financial
objectives by assisting the store manager in the preparation of an
annual budget; scheduling expenditures; analyzing variances;
initiating corrective actions.I.Identifies current and future
customer requirements by establishing rapport with actual as well
as potential customers.J.Establish relationships and support local
community groups consistent with company values.K.Solicits
customers to sign up for Family Farm and Home Programs, i.e.
loyalty program, extended warranties, financing and item of the
month.L.Responsible for managing and protecting all inventory and
company assets in accordance with company policy against theft and
damage.M.Verifies merchandise is received, stored and merchandised
in all departments according to established operational and safety
procedures.N.Protects team members and customers while maintaining
the stability and reputation of the store by complying with legal
requirements and providing a safe and clean store
environment.O.Assists store manager in determining marketing
strategy changes by reviewing operating and financial statements
and departmental sales records.P.Assists store manager in
maintaining consistent operations by initiating, coordinating, and
enforcing, operational and personnel policies and procedures.Q.All
other duties as assigned by store manager or company
official.Assistant Store Manager Requirements:A successful
assistant store manager must demonstrate excellent leadership and
problem solving skills. They will be able to manage with limited
supervision. Assistant store managers will need to have good
oral/written communication skills in order to effectively interact
with customers, vendors and other associates. A successful
assistant store manager must understand aggressive customer service
and be team-oriented. They must have good management and
organizational skills. Additionally, they must be able to
understand and interpret data presented in statistical or numerical
form and be able to use it effectively in assessing and
coordinating the merchandise and operational aspects of store
operations in the absence of the store manager. They need be detail
oriented and able to handle multiple tasks in a fast paced
environment. Assistant store managers must be able to stand for
extended periods of time. They are able to move and handle boxes of
merchandise and fixtures throughout the store. They must be able to
climb up and down ladders, reach, bend, twist, kneel, and lift up
to 50 lbs. Finally, they must be able to work a flexible schedule
including weekends, evenings, and holidays.At Family Farm and Home
it is our mission to build a family dedicated to providing
exceptional service, products, and prices, focused on fulfilling
the lifestyle needs of our customers who aspire to live, work, and
grown like we do.
Keywords: Family Farm and Home, Lansing , Assistant Manager, Executive , Hillsdale, Michigan
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