Medical Claims Unit Supervisor (MACP Claims)

Company: Michigan Farm Bureau
Location: Lansing
Posted on: September 13, 2020

Job Description:

Job ID: 2020-3037# of Openings: 1Location: Lansing, MICategory: ClaimsCompany Name: Farm Bureau Mutual Insurance Company of MichiganStatus: Regular Full-TimeWork Hours: Monday-Friday, 8:00 a.m.-4:30 p.m.Salary Minimum: USD $76,363.00/Yr.OBJECTIVE

To lead an effective team of claim representatives so as to achieve a high level of file quality while delivering superior customer service to policyholders, claimants and Farm Bureau Insurance agents. To adhere to company claims practices and guidelines and aid the division in attaining long-term corporate goals.

RESPONSIBILITIES

Facilitate communication between team members and company personnel, including but not limited to those listed above under Staff and Other Relationships.

Maintain hands-on, proactive and collaborative approach to team leadership and claim handling.

Train, coach, give direction, and monitor the work of team members to insure timely, proper, and consistent claim handling in compliance with company objectives and guidelines.

QUALIFICATIONS

Required: Bachelor's degree in business administration required, or equivalent experience may be considered. Minimum eight years' experience in PIP/WC claim handling with additional leadership experience and/or training preferred. Ability to accept responsibility, train personnel, and maintain an interest in their development required. Must be able to motivate and lead a diverse team of individuals to meet company objectives. Must possess a valid driver license with an acceptable driving record.

Preferred: Designations in AIC, AINS, CPCU and/or other insurance-related designation preferred.

PM19 PI123412995

Keywords: Michigan Farm Bureau, Lansing , Medical Claims Unit Supervisor (MACP Claims), Healthcare , Lansing, Michigan