LansingRecruiter Since 2001
the smart solution for Lansing jobs

Regional Field Customer Service Representative

Company: Farm Bureau Life Insurance Company of Michigan
Location: Lansing
Posted on: January 11, 2021

Job Description:

Farm Bureau Life Insurance Company of MichiganJob ID: 2020-3125# of Openings: 1Location: Work From Home, MICategory: Customer Service/SupportCompany Name: Farm Bureau Life Insurance Company of MichiganStatus: Regular Full-TimeWork Hours: Monday-Friday, 8:00 a.m.-4:30 p.m.Salary Minimum: USD $38,825.00/Yr.OBJECTIVE

To prepare the Field Force for success by providing comprehensive customer service and training others to prepare information for independent contractor insurance agents to quote, sell and service clients. To provide excellent customer service in a prompt and professional manner. To provide operator service during normal business hours by answering and taking ownership as much as possible of all incoming calls to the Area Service Office (ASO) in a quick and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, face-to-face and through daily document listings and activities reports.

RESPONSIBILITIES

Assist customers and potential customers with questions regarding billing, insurance coverages and member benefits.

Receive, process and verify insurance and membership transactions.

Take ownership of complaints and inquiries and proactively follow through to resolution.

QUALIFICATIONS

Required: High school diploma or equivalent required. Associate's degree preferred with focus on business administration, management, insurance or finance, or equivalent experience may be considered. One-year professional office and customer service experience required. Proven experience training others in a professional office environment required. Experienced computer usage and proven skills in Microsoft Outlook, Word, Excel and PowerPoint required. Demonstrated ability to learn new technologies required. Ability to train field customer service representatives to a proficient level. Active P/C license required or must be successfully obtained within 90 days of employment. Keyboarding skills with accuracy required. Willingness to pursue continuing job-related training and education required.

Preferred: Minimum six months' experience in insurance processing preferred. Experience with learning management systems preferred.

*Note: This position will start as a temporary position until a Property/Casualty licensing is obtained. Once a license is obtained, this position will move into an established full time position.

PM19All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI128461718

Keywords: Farm Bureau Life Insurance Company of Michigan, Lansing , Regional Field Customer Service Representative, Hospitality & Tourism , Lansing, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Berkley
Posted on: 01/21/2021

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Flat Rock
Posted on: 01/21/2021

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Highland
Posted on: 01/21/2021


Grocery Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things ----- from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers-------- (more...)
Company: Shipt
Location: Harper Woods
Posted on: 01/21/2021

Supermarket Shopper (Car Required)
Description: FULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: Detroit
Posted on: 01/21/2021

Work In A Busy Grooming Salon With Unlimited Earning Potential!
Description: Do you want to work in a brand new grooming salon with unlimited income potential and excellent benefits Look no further Our top groomer has made over 60K the last 3 years.We are an upscale pet resort (more...)
Company: FERNDALE DOG DAYCARE INC
Location: Detroit
Posted on: 01/21/2021

Receptionist
Description: What you'll do... Joining H R Block as a seasonalReceptionist means you'll relentlessly focus on how to wow clients now, and in the future. You'll need the ability to work a flexible schedule in multiple, (more...)
Company: H&R Block
Location: Milford
Posted on: 01/21/2021

Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need,
Company: Shipt
Location: Dexter
Posted on: 01/21/2021

Shipt: Work In Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: West Bloomfield
Posted on: 01/21/2021

Doordash: Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Fenton
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Lansing RSS job feeds