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Customer Service Representative

Company: OneHope Wine
Location: Lansing
Posted on: April 8, 2021

Job Description:

[Customer Support / Remote] - Anywhere in U.S. / PST Hours / Competitive Wage / Benefits (Medical-Dental-PTO) - As a Customer Service Rep you'll: Answer approximately 50-75 emails and 20+ calls per day; Resolve basic to complex support issues including investigating and performing root cause analysis- proposing and implementing solutions- all while upholding a high level of accuracy; Work closely with the shipper on the movement of products from the fulfillment center to final destination; Coordinate with warehouse personnel regarding returns- inventory- and- shipping deadlines...Hiring Fast > >

Keywords: OneHope Wine, Lansing , Customer Service Representative, Hospitality & Tourism , Lansing, Michigan

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