Manufacturing Customer Service representative
Company: RGBSI
Location: Lansing
Posted on: January 21, 2023
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Job Description:
RGBSI, is dedicated to providing the highest quality of services
to our clients and employees. We are proud to be the primary
partner to top companies in the automotive, aerospace & defense,
IT, media & entertainment, sports, energy, and finance industries.
As a result of our clients' continued growth, we are looking for
energetic, personable professionals to partner with these leading
US companies.
Manufacturing Customer Service representative
Duties:
Work closely with internal departments (purchasing, manufacturing,
shipping, etc.) to ensure on time delivery of customer product.
Determine, correct and communicate order information accuracy to
internal personnel
Accurately enter, track and prepare necessary job folders for all
customer, in-house & trial orders in accordance with Quality System
requirements.
Maintain weekly Order Report.
Maintain customer inventory lists where required.
Track and follow-up customer material usage to assist them with
forecasting their order requirements
Required:
Minimum two years previous customer service related experience
required in Manufacturing environment
Enter customer orders into ERP system and manage delivery according
to customer demand schedules.
Proficient in Excel spreadsheet and Word.
Problem Solving-the individual identifies and resolves problems in
a timely manner and gathers and analyzes information
skillfully.
SAP and MRP experience strongly preferred.
Self-starter; quick learner; positive up-beat personality.
All applicants must be U.S. persons within the meaning of ITAR.
ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent
Resident (i.e. 'Green Card Holder'), Political Asylee, or
Refugee.
We offer attractive, competitive compensation and benefits
including, medical, dental, 401k, Short Term Disability, AD&D
and Tuition Reimbursement, etc. If you take pride in your work and
are committed to personal and professional success we want to talk
to you. Please visit to learn more.
RGBSI is a Multi-National Corporation headquartered in Troy, MI
with branches throughout the USA, Canada, Germany, Mexico, and
India.
Keywords: RGBSI, Lansing , Manufacturing Customer Service representative, Hospitality & Tourism , Lansing, Michigan
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