Manufacturing Customer Service representative

Company: RGBSI
Location: Lansing
Posted on: January 21, 2023

Job Description:

RGBSI, is dedicated to providing the highest quality of services to our clients and employees. We are proud to be the primary partner to top companies in the automotive, aerospace & defense, IT, media & entertainment, sports, energy, and finance industries. As a result of our clients' continued growth, we are looking for energetic, personable professionals to partner with these leading US companies.



Manufacturing Customer Service representative



Duties:



Work closely with internal departments (purchasing, manufacturing, shipping, etc.) to ensure on time delivery of customer product.

Determine, correct and communicate order information accuracy to internal personnel

Accurately enter, track and prepare necessary job folders for all customer, in-house & trial orders in accordance with Quality System requirements.

Maintain weekly Order Report.

Maintain customer inventory lists where required.

Track and follow-up customer material usage to assist them with forecasting their order requirements





Required:

Minimum two years previous customer service related experience required in Manufacturing environment

Enter customer orders into ERP system and manage delivery according to customer demand schedules.

Proficient in Excel spreadsheet and Word.

Problem Solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

SAP and MRP experience strongly preferred.

Self-starter; quick learner; positive up-beat personality.



All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.









We offer attractive, competitive compensation and benefits including, medical, dental, 401k, Short Term Disability, AD&D and Tuition Reimbursement, etc. If you take pride in your work and are committed to personal and professional success we want to talk to you. Please visit to learn more.



RGBSI is a Multi-National Corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, Mexico, and India.

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