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Night Auditor

Company: Concord Hospitality
Location: Lansing
Posted on: April 10, 2021

Job Description:

Now Hiring: Night Auditor - Be part of the Brand New Courtyard Lansing Downtown team! We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7---.so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us:Our Benefits (applies to Full Time Associates Only)Competitive PayGreat Benefits including various levels of Medical plans, prescription discounts plus vision/dental401K Retirement Program with company contribution - FREE MONEY!Group Life Insurance equal to your annual salaryVoluntary Short and Long Term Disability ProgramsVerizon Wireless Discount - save up to 18% off your billing a month with our partnership with VerizonConcord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition priceRole Responsibilities:As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:Processing credit card transactions and other (restaurant, events, lounge) for the dayHandling phone system, transferring calls, reservations, etcHousekeeping duties as neededVerify, balance and review hotel room availabilityPerform Check-in and Check-out proceduresAdminister guest payment policies and look for errors from the day shiftsPrepare folios for the morning departing guestsMaintain overall lobby appearance and assist with AM breakfast set up if neededBe versed in all hotel emergency proceduresShifts are 11pm - 7amWeekends Required.Why Concord?Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Keywords: Concord Hospitality, Lansing , Night Auditor, IT / Software / Systems , Lansing, Michigan

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