US-Field Technical Spt Rep III Tier 3
Company: Experis
Location: Michigan Center
Posted on: January 21, 2023
Job Description:
Looking for Coordinator role / Administrator Role All Cities,
Michigan Experis, a ManpowerGroup company, has an exciting contract
opportunity Coordinator role / Administrator Role.This position is
12+ months, W2 for one of our key clients, a Leading American
Multinational IT Company.JOB DESCRIPTION: - Role: Coordinator role
/ Administrator Role Location: All Cities, Michigan Duration: 12
months (W2 Contract) Primary Function:
- Provide project management support for customer accounts to
include account setup, verification, and reconciliation, remote
delivery coordination, data entry for project control system, and
support for design mapping. Responsibilities:
- Provide asset management support for devices placed at customer
site
- Track and reconcile customer account information and system
communication issues
- Supports the coordination of hardware order, delivery, and
installation process for device placement
- Act as point of contact for customer account and device
information
- Assist in end user training
- Create work order documentation
- Ensure all documentation is complete and accurate to finalize
change order process
- Maintain electronic files created throughout change order
process
- Create PowerPoint presentations for management
- Perform ad-hoc tasks for management Skill Set Requirements:
- Strong attention to detail and accuracy
- Associate degree or equivalent experience
- 3 to 5 years of experience in providing project, process
support and/or inventory management
- Highly proficient in the use of software applications,
primarily Microsoft Excel, Word, PowerPoint, Access, and InfoPath
plus SharePoint Portals.
- Ability to handle multiple tasks at various stages in a
process
- Effective time management skills and ability to meet
deadlines
- Good follow-through and problem resolution skills
- Strong communication skill both written and orally
- Strong customer skills and ability to consistently deliver a
professional approach to working with customers
Keywords: Experis, Lansing , US-Field Technical Spt Rep III Tier 3, IT / Software / Systems , Michigan Center, Michigan
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