LansingRecruiter
the smart solution for Lansing jobs

Linux-Windows Support Level 2

Company: Concourse Group
Location: Lansing
Posted on: September 10, 2018

Job Description:

Part of a team that provides 24x7 infrastructure support. Provide tier 2 support for incident, request and change tickets for a wide range of technologies, including Unix/Linux, Database, and Web infrastructure. This is a technical position requiring the ability to work in a production environment. The team will provide a link between the Service Desk (Level 1) and the technology specialists (Level 3). Essential Job Duties & Responsibilities -- Troubleshoots and resolves incident, problem and request tickets according to established Service Level Agreements and departmental service standards.-- Provides technical support for Linux, Web Infrastructure technologies.-- Executes change control tickets, as assigned.-- Escalates issues to technology specialists to resolve complex problems, as needed.-- May communicate with internal associates or external vendors to gather information or resolve incidents.-- Performs ticket administration to document and track incident, request, problem and change tickets.-- Provides regular, clear and concise updates to tickets. Knowledge, Skills & Abilities -- Knowledge of Windows Server, Unix/Linux, Storage, Web Infrastructure technologies.-- Strong analytical and problem solving skills.-- Ability to learn multiple technologies.-- Ability to develop, review and follow documented procedures.-- Ability to work within deadlines and work under pressure.-- Ability to prioritize work.-- Good interpersonal and customer service skills.-- Ability to work 12-hour day, night and/or weekend shifts to staff a 24x7 production environment.Three 12-hr shifts then, four days off! Education and Experience -- Bachelor's degree or equivalent experience.-- 7+ years experience in Windows Server, Unix/Linux, Storage, Web infrastructure technologies. -- Experience working in a large production environment preferred (200+ servers) - provided by Dice Combination of: Unix/Linux, Database, and Web Infrastructure technologies.

Keywords: Concourse Group, Lansing, Linux-Windows Support Level 2, IT / Software / Systems, Lansing, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other IT / Software / Systems Jobs


ux/ui developer
Description: Role: UI/UX Designer Location: Eastpointe, MI. We are seeking a talented UI/UX Designer to design the interface for our product portfolio. This is a redesign of the portfolio, and will integrate the latest (more...)
Company: Adwait Algorithm
Location: Eastpointe
Posted on: 09/17/2018

System Stability Engineer-Linux
Description: We're America's largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans Highest in Customer Satisfaction in Primary Mortgage Origination for the past eight consecutive (more...)
Company: Quicken Loans
Location: Detroit
Posted on: 09/17/2018

Accountant,Accounts/Sales Manager
Description: Hello Greetings from Scube We are in immediate need of the following requirement based
Company: Subhashini Software solutions, inc ( S cube)
Location: Troy
Posted on: 09/17/2018


Lyle D. Hepfer & Co. PC. CPA
Description: Lansing Accounting firm looking for company bookkeeper
Company: Lyle D. Hepfer & Co. PC. CPA
Location: Lansing
Posted on: 09/19/2018

CNC Field Service Engineer
Description: Essential Job Functions: br To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, (more...)
Company: Job Juncture
Location: Novi
Posted on: 09/19/2018

Earn 800-1200 Weekly as a Health Rep working from Home. Computer and Phone are a must
Description: Comprehensive full training is provided and an excellent
Company: Jumpstart consult
Location: Livonia
Posted on: 09/17/2018

Sr Software Engineer
Description: Gordon Food Service, Inc. seeks Sr Software Engineer in Wyoming, MI to develop, create, modify general computer applic. software or specialized utility programs. Require: Bachelor's in CS, IS, or related (more...)
Company: Gordon Dood Service Inc
Location: Wyoming
Posted on: 09/17/2018

Team Leader-Software Engineering
Description: Who We Are We're America's largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans Highest in Customer Satisfaction in Primary Mortgage Origination for the past eight (more...)
Company: Quicken Loans
Location: Detroit
Posted on: 09/17/2018

Software Engineer- PHP
Description: Who We Are We're America's largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans Highest in Customer Satisfaction in Primary Mortgage Origination for the past eight (more...)
Company: Quicken Loans
Location: Detroit
Posted on: 09/17/2018

Senior .Net Developer
Description: Senior .Net Developer Location : Michigan Locals preferred but not mandatory. Must be able to work on nDimensions W2. Technical Skills / Knowledge Required 5 years of client server
Company: ndimensions Technologies Inc
Location: Auburn Hills
Posted on: 09/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Michigan jobs by following @recnetMI on Twitter!

Lansing RSS job feeds