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Disaster Recovery Technical Support

Company: Epikso
Location: Lansing
Posted on: May 18, 2019

Job Description:

Job Description This position works with the DTMB Disaster Recovery Team as an analyst. The analyst works with the DR team to manage the system IDs within the State of Michigan Continuity Management Solution (MiCMS) tool ensuring that state's security standards are met. The analyst is responsible for maintaining monthly reports and ad-hoc reports requested by customers. This position will work with customers to make sure Disaster Recovery Plans are updated and tested annually, serving the departments and citizens of the State of Michigan. Maintain and audit End-User roles per audit requirements, Maintain the teams SharePoint site, updating and creating procedures as needed. Assist in testing MiCMS system changes before they are implemented into production. Participate in DR related projects as requested by manager The analysis will also be working with the assigned server team to implement patches within the DR Linux environment and with the vendor to implement Recovery Planner application updates. Required Skills Work cooperatively with others in a team environment to meet the expected levels of customer service. Experience with Microsoft Office (Word, Excel, PowerPoint) Experience work with Business Intelligence (BI) tools to created comprehensive dashboards Ability to determine work priorities. Ability to understand and follow detailed written and oral instructions. Experience building IT Disaster Recovery (DR) plans Experience working with customers to identify their needs.

Keywords: Epikso, Lansing , Disaster Recovery Technical Support, IT / Software / Systems , Lansing, Michigan

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