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Remedy ITSM Developer

Company: Job Juncture
Location: Lansing
Posted on: September 12, 2019

Job Description:

The Remedy Developer analyzes, designs, constructs through both configuration and coding, tests, and promotes system changes to production environments for the Remedy software applications.

Top Skills:

  • Strong, proficient Remedy developer
  • Ability to automate, build and test forms within Remedy (back office system)
  • Ability to build and test APIs for integration with other systems

    Required Skills

    • Demonstrated strong experience using system tools to customize forms, fields, overlay, workflows and related system components.
    • Ability to administer, enhance, and support both the user and discovery platform and processes.
    • Ability to manage and tune the CMDB including identification processes, asset management, SIM models, audits, and drift activities.
    • Experienced in designing Service Catalogue/Services.
    • Ability to configure event management activities into a proper solution.
    • SQL knowledge required.
    • Demonstrated ability to perform needed functions to Unix and system interfaces including Web Service Development
    • Developed in another programming language. Preferred languages are Javascript, Java, .Net, Perl
    • Demonstrated ability to develop and grow technical and professional skills for the team through projects.
    • Ability to work with both on premise and remote as needed.

      Preferred Skills

      • Ability to effectively balance multiple projects in a fast-paced technical environment with changing priorities and deadlines.
      • Ability to work both independently and as part of a team.
      • Ability to configure discovery tools and their integration into the CMDB.
      • Strong verbal and written communication skills.
      • Strong interpersonal, analytical, and problem-solving skills.
      • Strong customer service skills.
      • Ability to lead the team on project efforts.
      • Knowledge of MS Office applications including Word, Excel, and PowerPoint.
      • Knowledge of Systems Development Methodology (SDM) and proper application.
      • Ability to understand, follow, and explain the System Development Methodology (SDM).

        Education and Experience:

        • Bachelors degree or equivalent experience and/or education
        • 3-5 years of business related experience required.
        • 3+ Service Delivery Experience.
        • ITIL certification required.

          Team Size: 8 Developers

Keywords: Job Juncture, Lansing , Remedy ITSM Developer, IT / Software / Systems , Lansing, Michigan

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