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DISCHARGE PLANNING COORDINATOR

Company: Sparrow
Location: Lansing
Posted on: May 15, 2020

Job Description:

Job Opportunity Job ID:--18695 Positions Location: Lansing, MI -- Job Description -- General Purpose of Job:---- Description: Positions Location: Lansing, MI -- Job Description -- General Purpose of Job:---- Provides support for the case management area in the Patient Support Services Department.-- Facilitates and coordinates referrals for post-acute services, facilities, transfers and/or transportation to alternate care settings. Obtains authorization and works with the health care payers for post-acute services while under the direction of the Medical Social Workers / RN Case Manager.-- Interacts with patients, families, and the health care team to ensure optimal discharge and customer service experiences. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis.-- Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.-- Collaborates with the Medical Social Worker / RN Case Managers and the interdisciplinary healthcare team in the early identification of patients with discharge planning needs. Communicates effectively with post-acute facilities to facilitate patient placement. Works collaboratively with the Medical Social Worker / RN Case Manager to obtain authorization for post-acute services. Determines the appropriate post-acute care facility for patients who are discharging. Submits referrals to post-acute care facilities based on identified discharge needs. Tracks each submitted referral to the appropriate completion. Independently organizes and sets priorities based on ever changing work load, conditions, and in a fast-paced environment. Develops and maintains a strong working relationship with the various post-acute care facilities. Other duties as assigned under the guidance of the Medical Social Worker / RN Case Manager. -- Job Requirements General Requirements Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. Adheres to established best practices (i.e. Rounding, Thank You Notes, AIDET, etc.). Demonstrates commitment to safety by establishing an environment in which safety issues are promptly reported and appropriate actions are taken. Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases. Work Experience 2 years experience in a health care environment. Education Certified Medical Assistant (MA) with active, valid certification by an accrediting body, OR Certified Nurse Assistant (CNA) with active, valid certification Specialized Knowledge and Skills Successful completion of a medical terminology test 80% or higher. Ability to work independently and practice excellent organization and priority setting skills to assess urgency and complexity of referrals. Excellent interpersonal skills necessary to effectively interact with physicians, social workers, RN case managers and community-based agencies. Basic understanding of discharge planning for hospitalized patients and long-term care. Knowledgeable about the care of neonates, pediatric, adolescent, adult, and geriatric patients. Computer skills including electronic health records and Microsoft office (Word, Excel, PPT), and basic office equipment. Demonstrates the ability to work collaboratively across the health care continuum with a variety of people. Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status Job Family Patient Services/Nursing Support Requirements: Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Sparrow Hospital Experience Level Under 4 Years

Keywords: Sparrow, Lansing , DISCHARGE PLANNING COORDINATOR, Other , Lansing, Michigan

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