LansingRecruiter Since 2001
the smart solution for Lansing jobs

Intuit: Work From Home - Experienced Tax Associate

Company: Intuit
Location: Lansing
Posted on: September 17, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Lansing , Intuit: Work From Home - Experienced Tax Associate, Other , Lansing, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Entry Level Autism Behavior Therapist
Description: Job Description An Autism Caregiver job is available through Centria Healthcare. This position will help the development of children who are on the Autism Spectrum by providing ABA Applied Behavior (more...)
Company: Centria Healthcare - Autism Services
Location: Saginaw
Posted on: 09/30/2020

Part-Time Warehouse Team Member - $250 Sign-On Bonus
Description: Part-time Warehouse Team Member - 250 sign-on bonus Hourly pay rate Earn 15/hr or more, plus benefits and a 250 sign-on bonus. Limited-time opportunity . Location: DTW1 Amazon in Romulus, MI 32801 (more...)
Company: Amazon Workforce Staffing
Location: Royal Oak
Posted on: 09/30/2020

Part-Time Amazon Package Sorter With
Description: Part-time Warehouse Team Member - 250 sign-on bonus Hourly pay rate Earn 15/hr or more, plus benefits and a 250 sign-on bonus. Limited-time opportunity . Location: DTW1 Amazon in Romulus, MI 32801 (more...)
Company: Amazon Workforce Staffing
Location: Royal Oak
Posted on: 09/30/2020


The Home Depot: Front Of Store Attendant
Description: Job Description Lot Associates
Company: The Home Depot
Location: Saginaw
Posted on: 09/30/2020

CDL Truck Driver - Paid Training
Description: Job Description Time for a Job Change Make more of yourself and for yourself. Roehl Transport will pay you to get your CDL amp earn a great a living as a professional truck driver. If you are considering (more...)
Company: Roehl - GYCDL
Location: Saginaw
Posted on: 09/30/2020

Warehouse Worker - Package Handler
Description: Shift: Sunrise/Preload 4:00 AM - 9:00 AM Twilight 6:00 PM - 9:30 PM WAREHOUSE WORKER PACKAGE HANDLER Find out what you ll become as a Package
Company: United Parcel Service
Location: Saginaw
Posted on: 09/30/2020

Earn money shopping at your favorite local stores
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Royal Oak
Posted on: 09/30/2020

Registered Nurse - Dialysis - 13 Week Contract
Description: Job Description Highly skilled Registered Nurses with experience caring for patients suffering from conditions of the kidney including acute or chronic kidney failure are needed for a 13 week
Company: Jackson Nurse Professionals
Location: Saginaw
Posted on: 09/30/2020

High Demand For Quality Siding Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Royal Oak
Posted on: 09/30/2020

High Demand For Quality Contractors - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Saginaw
Posted on: 09/30/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Lansing RSS job feeds