Remote Work-From-Home Independent Contractor - Call Center Representative
Company: Liveops
Location: Grand Ledge
Posted on: February 23, 2021
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Job Description:
Job DescriptionWe got what you want, you got what we need!
Goodbye long commutes, rigid schedules, and busybody managers.
Hello, Liveops. Our well-known clients are seeking Independent
Contractors to provide virtual services to their customers across a
variety of industries including Retail, Healthcare, Licensed
Insurance, Non-Licensed Insurance and Tax Support. As an
Independent Contractor, you have flexibility to choose when and
where to provide services. Login and provide services when it works
for you as you are your own self-employed boss! Liveops ranked #4
in FlexJob's 2020 Top 100 Companies with Remote Jobs Opportunity
Details As an Independent Contractor, you are self-employed and
can: * Work from home or any quiet place. * Set your own schedule
to work around your life. * Enjoy the freedom and flexibility of
being your own boss. Our Clients look for Independent Contractors
who are comfortable: * Conducting inbound and outbound customer
service calls with customers. * Creatively problem solving. *
Quickly assessing customer needs and providing sound solutions. *
Providing a high-level of customer service. * Documenting details
of all calls and customer interactions. * Managing through multiple
systems, programs, and screens simultaneously. Successful
Independent Contractors will have the following skills: *
Experience handling inbound and outbound calls * Minimum 1 year of
customer service experience * Computer skills including navigating
multiple tabs, windows and systems * Basic typing skills * Strong
customer service and written skills * Comfortable empathizing and
remaining patient with difficult callers Earning Potential: As a
business provider of call center services, you will submit invoices
and receive payment for completed services. Programs have varying
pay structures, but most programs pay for time spent talking on the
phone and assisting callers. Independent Contractors may also
receive performance-based pay or other incentives. As a
self-employed 1099 Independent Contractor providing virtual call
center services to Liveops and it's clients, you will be
responsible for your own tax obligations. Actual earnings may vary
depending on opportunity, call type, call volume, and other
factors. Independent Contractors are responsible for expenses and
control their own profit and loss. Want to Learn More?! Hear from
Liveops Independent Contractors on the benefits of being your own
boss, tips for success, and how being an Independent Contractor
with Liveops provides the flexibility and balance to achieve your
personal and professional goals. echnology and Certification
Requirements Application and Certification Process: To become an
Independent Contractor the following are required: * Complete an
application to Join Liveops Nation, which includes passing a
background/credit check * The background/credit check requires a
$45 processing fee paid directly to our vendor * View our
background and credit check requirements here: * Sign an
Independent Contractor Agreement * Complete a W9 form *
Opportunities that you choose may have additional requirements,
including certification specific to a program We have a variety of
programs starting every week! Program Metrics Requirements: These
programs may require Independent Contractors who choose to
participate in these opportunities to provide services above posted
minimum standards to maintain eligibility. Availability :
Independent Contractors choose their own schedule by
self-scheduling in 30-minute blocks. As an Independent Contractor
you get to dictate when and how often you commit to servicing our
clients; the more you service, the higher your earning potential! *
Client's call availability will vary and is subject to change,
however generally calls are available daily from 8am to 8pm EST.
Several clients also offer 24/7 call availability. Technology
Needed for Success: Please review the Liveops basic technology
requirements by clicking the following link: * Please note, several
clients will require additional security measures and technology
equipment * In addition, several clients will not route calls
through a landline and will route calls through a USB headset *
Additional information regarding this will be provided once
qualified for a program What's Next?! Submit your application
today! Once qualified, a member of our team will reach out with
next steps! Get ready to join Liveops Nation! Liveops is currently
accepting applications in the following states: AL, AR, AZ, DC, DE,
FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND,
NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY Apply Now
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Keywords: Liveops, Lansing , Remote Work-From-Home Independent Contractor - Call Center Representative, Other , Grand Ledge, Michigan
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