Retail Assistant Store Manager

Company: Goodwill Industries of Central Michigan's Hea
Location: Charlotte
Posted on: May 3, 2021

Job Description:

Purpose or General Objective: To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals.

Job Duties:

• Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH.
• Serve as positive, productive role model to all employees, participants and customers.
• Appropriate and professional verbal communication, appearance and actions.
• Comply with and enforce all agency policies and procedures.
• Provide a high level of customer service.
• Assist store manager in meeting or exceeding monthly production plan, as directed, while also ensuring all company quality and quantity standards are met.
• Assist store manager in all areas of human resources management, as directed.
• Recruit, hire and train to ensure you have a functional cohesive staff.
• Performance Appraisals.
• Maintaining updated associate and consumer files.

• Corrective Actions.

• Assist in completion of store staff work schedules, as directed by store manage.
• Review and respond to customer complaints in a professional manner.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

Physical Requirements:

• Ability to reach, bend, twist and lift up to 50 pounds on a regular basis.
• Must be comfortable handling new and used items including but not limited to: clothing, furniture, dishes, shoes, books, and other items.

You must have:

• Valid driver's license, reliable transportation, and acceptable driving record. This allows you to drive back and forth to trainings, make bank deposits, and get items from other stores as needed.
• Ability to reach, bend, twist, and lift up to 50 pounds on a regular basis.
• Minimum of 1 years management experience
• Minimum of 2 years sales experience
• High school diploma or GED

Keywords: Goodwill Industries of Central Michigan's Hea, Lansing , Retail Assistant Store Manager, Other , Charlotte, Michigan