Remote Professional and Graduate Studies Customer Service Specialist

Company: VirtualVocations
Location: Lansing
Posted on: May 5, 2021

Job Description:

An online learning resources is seeking a Remote Professional and Graduate Studies Customer Service Specialist. Must be able to: Clarify customer complaint/issue/need Ensure resolution with time limits Analyze cause of problem Required Skills: 3+ years experience in the online or higher education customer service environment Familiarity with CRM systems and practices Strong work ethic and positive attitude, with a willingness to be flexible Proven customer support experience Proficiency in Microsoft Office suite required

Keywords: VirtualVocations, Lansing , Remote Professional and Graduate Studies Customer Service Specialist, Other , Lansing, Michigan

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