Get to Know Us:
Let’s Talk Mobile (LTM) can
promise you an environment that not only encourages your best, but
also rewards it with plenty of room to grow. We are a top third-party retailer
for Xfinity, the largest cable and services provider in the
United States. LTM is headquartered in Coral Gables,
At LTM, our success is powered by people and
technology. Our culture is what makes LTM
a fun and
rewarding place to work. We encourage our employees to act like
entrepreneurs. We champion diversity and we are always seeking new
ways to amaze our
customers. Success is
celebrated, and integrity is the core
of who we are at LTM.
XFINITY Stores are
an interactive and fun product theater that treat shoppers to an
immersive connected experience with Comcast’s products and
services. At XFINITY Stores, we want our customers to
learn by experiencing our products first hand, all while receiving
a world class service and sales experience.
The Retail Sales
Consultant is key to our achievement of a world class sales and
service experience. The ideal candidate is a passionate, high
energy individual who enjoys interacting with shoppers and
customers. A successful Sales
Consultant is capable of demonstrating all XFINITY products
TV/Video, XFi, Voice, Home, and our newest product - XFINITY
Mobile. If you are an energetic team player, with a customer-first
mentality, motivated by unlimited financial
potential, then the Retail Sales Consultant is for you!
represents XFINITY products and services by sharing and by
demonstrating product and sales know-how with customers. Provides
product demonstrations to educate customers on full product
capabilities to maximize their experience.
- Takes a
customer-first approach with all customer interactions. Listens and
evaluates customer needs and provides appropriate
- Is a go-getter -
Achieves sales and customer experience goals and
comprehensive customer onboarding activities and ensures customers
fully understand how to use and manage all Comcast
products/services and gains their consent.
- Ensures the front
of store is welcoming with clean and fully functioning demo devices
demonstrates sales excellence and professionalism with integrity,
and a warm and friendly demeanor to customers and
- Technology savvy
with ability to understand the broad set of XFINITY
- Able and willing
to perform operational and administrative tasks.
- Helps the
leadership team with physical and serialized inventory counts and
looks for improvement opportunities. Assists with receiving
inventory and properly stocking the back of store to
- Partner with
customer care to resolve customer issues, as
- Completes training
requirements and actively engages in team huddles and team
- Complies with all
company and retail operational policies and procedures.
- Knows and
understands sales compensation plan and its key
- At least 1 year of
retail sales and/or service experience.
- High School Degree
or Equivalent required.
- A track record of
achieving sales and/or service results with understanding of sales
ethics, integrity and competent leadership.
- Work history
demonstrates effective communication, interpersonal, and
team-oriented skills that strive toward world class customer
- Thrives in a fast
paced, changing, high-volume environment.
- Has an accountable
work style, friendly demeanor, and offers appreciation to others
- Must be able to
work nights and weekends, holidays, and variable schedule(s) as
necessary. It’s retail after all.
independent judgment and discretion throughout core
- Proficiency in all
MS Office applications preferred.
consistent and punctual attendance. Other duties and
responsibilities as assigned.
Comcast is an
EEO/AA/Drug Free Workplace. Disclaimer The above information has
been designed to indicate the general nature and level of work
performed by employees in this role. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications.
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Please check out
the video below for life at T-ROC during the COVID-19
Equal Opportunity Employer /
T-ROC is committed to the full inclusion of
all qualified individuals. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex disability, age, sexual orientation, gender identity,
national origin, veteran status or genetic information. As
part of this commitment T-ROC will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed, please email ADA@trocglobal.com describing the accommodation.
Notice of E-Verify
T-ROC participates in E-Verify. To learn
more use this link E-Verify