Patient Services Specialist I Full Time Work from Home/Call Center

Company: Henry Ford Health System
Location: Michigan Center
Posted on: January 12, 2022

Job Description:

This position is responsible for responding to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system; which includes all billing associated with Henry Ford Health System hospitals, outpatient clinics and employed physicians. EDUCATION/EXPERIENCE REQUIRED: High school diploma or G.E.D. equivalent. Associate's degree in Business Administration, Accounting, or related fields preferred. Experience in customer service or healthcare-related field. Three to five years prior experience in a healthcare revenue cycle position or in customer service role preferred. Bilingual preferred. Ability to communicate effectively with patients, colleagues, supervisor, and manager. Ability to work independently. Overview Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250 sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nations oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the regions major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigans fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com. Benefits Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health System has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.

Keywords: Henry Ford Health System, Lansing , Patient Services Specialist I Full Time Work from Home/Call Center, Other , Michigan Center, Michigan