Patient Services Specialist I Full Time Work from Home/Call Center
Company: Henry Ford Health System
Location: Michigan Center
Posted on: January 12, 2022
This position is responsible for responding to patient inquiries
regarding healthcare accounts receivables across a multi-facility
integrated healthcare delivery system; which includes all billing
associated with Henry Ford Health System hospitals, outpatient
clinics and employed physicians. EDUCATION/EXPERIENCE REQUIRED:
High school diploma or G.E.D. equivalent. Associate's degree in
Business Administration, Accounting, or related fields preferred.
Experience in customer service or healthcare-related field. Three
to five years prior experience in a healthcare revenue cycle
position or in customer service role preferred. Bilingual
preferred. Ability to communicate effectively with patients,
colleagues, supervisor, and manager. Ability to work independently.
Overview Under the leadership of President and CEO Wright L.
Lassiter, III, Henry Ford Health System is a $6 billion integrated
health system comprised of six hospitals, a health plan, and 250
sites including medical centers, walk-in and urgent care clinics,
pharmacy, eye care facilities and other healthcare retail.
Established in 1915 by auto industry pioneer Henry Ford, the health
system now has 32,000 employees and remains home to the
1,900-member Henry Ford Medical Group, one of the nations oldest
physician groups. An additional 2,200 physicians are also
affiliated with the health system through the Henry Ford Physician
Network. Henry Ford is also one of the regions major academic
medical centers, receiving between $90-$100 million in annual
research funding and remaining Michigans fourth largest NIH-funded
institution. Also an active participant in medical education and
training, the health system has trained nearly 40% of physicians
currently practicing in the state and also provides education and
training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians.
visitHenryFord.com. Benefits Whether it's offering a new medical
option, helping you make healthier lifestyle choices or making the
employee enrollment selection experience easier, it's all about
choice. Henry Ford Health System has a new approach for its
employee benefits program - My Choice Rewards. My Choice Rewards is
a program as diverse as the people it serves. There are dozens of
options for all of our employees including compensation, benefits,
work/life balance and learning - options that enhance your career
and add value to your personal life. As an employee you are
provided access to Retirement Programs, an Employee Assistance
Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time
Off, Employee Health and Wellness, and a whole host of other
benefits and services. Employee's classified as contingent status
are not eligible for benefits. Equal Employment
Opportunity/Affirmative Action Employer Equal Employment
Opportunity / Affirmative Action Employer Henry Ford Health System
is committed to the hiring, advancement and fair treatment of all
individuals without regard to race, color, creed, religion, age,
sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual
orientation, and genetic information, or any other protected status
in accordance with applicable federal and state laws.
Keywords: Henry Ford Health System, Lansing , Patient Services Specialist I Full Time Work from Home/Call Center, Other , Michigan Center, Michigan
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