Front Desk Clerk - 2nd shift - $14 an hour
Company: Concord Hospitality
Posted on: May 15, 2022
3pm - 11pm
Weekend availability required.
Full and Part Time positions available.
As a Front Desk Clerk or Guest Services Clerk you have the
responsible to give our guests the best hospitality experience they
can have by:
Assisting guests efficiently, courteously and professionally at all
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see
all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling
procedures as required by Concord
Handle guest mail and messages with respect to privacy and
Be knowledgeable of the hotel brand and various programs (travel
programs, special offers)
Be a great communicator to various departments and management on
guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members
needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
We are looking for people that have a passion to serve others!
Working at the front desk means you are at the hub of the hotel
with the most interaction with our guests. Your role is key to the
overall experience the guest will have. Your keen sense of being
proactive, responsive and caring will make all the difference. If
you enjoy engaging with others and have a winning personality and
high sense of responsibility - this role is perfect for you! We
have a great company culture at Concord Hospitality where everyone
is valued and treated with respect.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
Great Benefits including various levels of Medical plans,
prescription discounts plus vision/dental
401K Retirement Program with company contribution - FREE MONEY!
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount - save up to 18% off your billing a month
with our partnership with Verizon
Concord Provides great development through classroom training,
online through our Learning Management System (LMS), as well as
providing you options for Education Assistance Programs through
University of Phoenix saving you 5% off tuition costs - take
classes related to hospitality and save up to 9% off the tuition
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity,
Community, Profitability, and our newest - having Fun. We strive to
hire the BEST associates in the market and thus provide a great
working environment that associates find appealing. Enjoy a culture
where you are valued and our Associate First policy is a way of
life. Utilize your hospitality talents with a Company that cares
about you and your development. We do many fun things on property
to stay engaged with our associates and show you we care about
If you are seeking a position where you can grow and be a part of a
fun team, this job may be your answer.
Keywords: Concord Hospitality, Lansing , Front Desk Clerk - 2nd shift - $14 an hour, Other , Lansing, Michigan
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