SEH-medical Receptionist
Company: Sparrow Health System
Location: Lansing
Posted on: June 23, 2022
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Job Description:
Description:
Positions Location: Eaton Rapids, MI
Job Description
General Purpose of Job:
Greets and registers patients. Performs a variety of clerical tasks
in support of assigned department including, but not limited to,
answering phones, assembling patient charts, data entering
physician orders, copying documents, and processing departmental
mail.
Essential Duties:
* Assists individuals, in person and over the phone, providing
information and assistance and/or scheduling appointments; notifies
appropriate personnel of emergency/urgent situations.
* Greets and registers patients. Duties include, but are not
limited to, obtaining and verifying patient's demographic/medical/
insurance information, obtaining insurance authorization and/or
referral authorization, collecting co-pays/payments for services
rendering and data entering patient information into the computer
system.
* Reviews documentation completed by patients to assure accuracy
and completeness of information; contacts others as necessary to
confirm data or resolve errors.
* Checks patients out following completion of the appointment.
Duties include, but are not limited to, collecting
payments/co-pays, scheduling follow-up appointments and tests as
necessary. Completes all paperwork /form as required.
* Distributes patient documents and records within EMR or paper
copies as directed.
* Date stamps, sorts and distributes, via scanning in to EMR or
paper copies, incoming departmental mail.
* Ensures that appointment reminder calls have gone out
electronically. Contacts patients as necessary to confirm
appointment.
* Reconciles payments with receipts and EMR report. In Specialty
Clinics may complete physician vouchers, and forwards voucher and
receipts to appropriate personnel, as required.
* Orders supplies as needed.
* Assembles and mails packets for new patients.
* Assists in maintaining orderly appearance of the office area.
* Gathers data for monthly statistical reporting.
* Supports and serves as a role model for our mission, vision,
values, and customer service initiatives. Adheres to the
organization's policies & procedures, and compliance
guidelines.
* Performs other duties as assigned.
Job Requirements
General Requirements --- None Work Experience --- Minimum 1-year
medical receptionist experience Education --- High school diploma
or GED Specialized Knowledge and Skills --- Knowledge and
understanding of the outpatient registration function --- Typing
and computer skills necessary for the creation and compilation of
various departmental records and documents --- Interpersonal skills
necessary to provide courteous and accurate information, on the
phone and in person, to Hospital personnel, physicians, patients,
families, and insurance company representatives --- Organizational
skills to prioritize work flow and maintain patient records and
files --- Mental ability to work on tasks requiring accuracy and
attention to detail, adapt and respond to multiple priorities and
demands, deal with the concerns of patients and their families ---
Physical ability to properly operate required office equipment and
occasionally assist transport wheelchair bound patients to a room
--- Demonstrates ability to use a keyboard as may be required to
perform the essential duties of the job --- Knowledge of medical
terminology is desirable
Sparrow Health System is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
protected Veteran status.
Location: Unspecified
Activation Date: Tuesday, January 25, 2022
Expiration Date: Sunday, April 30, 2023
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Keywords: Sparrow Health System, Lansing , SEH-medical Receptionist, Other , Lansing, Michigan
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