To-Go
Company: Texas Roadhouse
Location: Michigan Center
Posted on: August 4, 2022
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Job Description:
Description:Job Purpose: A To-Go Roadie is responsible for
supporting our To-Go (carry-out) operations to make sure our To-Go
guests receive the same standards of hospitality and service that
our guests receive while dining in our restaurant. A To-Go Roadie
gives our guests a Legendary experience, ensuring excellent food
quality and service. A To-Go Roadie must be able to perform a
variety of tasks from greeting guests, answering phones, seating
guests, running food, taking To-Go orders, responsibly handling
cash and credit card transactions, and rolling silverware.
ESSENTIAL FUNCTIONS Essential Functions Statement(s) Ensures that
each guest receives a legendary welcome and good-bye when placing
and/or picking up a To-Go order from Texas Roadhouse. Has knowledge
of the phone system; uses proper phone etiquette when answering
phone calls and taking To-Go orders. Is knowledgeable with the menu
and is able to accurately take and place orders. Upsells whenever
possible. Demonstrates strong organization skills with boxing
orders and accuracy of To-Go orders placed. Works collaboratively
with To-Go and kitchen staff to complete orders. Partners with FOH
and BOH manager on quote times, accurately provides quotes to
guests on the length of time to complete their order. Has knowledge
and understanding of the To-Go App. Uses the POS (point of sale)
system effectively and correctly; responsibly handles tasks on the
POS such as, but not limited to, To-Go sales, gift card sales, and
cash and credit card transactions. Ensures guests are comfortable
and cared for while they place and/or pick up To-Go order. Adheres
to core values: passion, partnership, integrity and fun, all with
purpose. Practices proper safety and sanitation at all times.
Maintains proper etiquette with all staff members and guests.
Exhibits teamwork at all times. Maintains proper dress code and
hygiene standards at all times.We are proud to be an equal
opportunity employer. We are committed to providing equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, age, gender,
gender identity, disability, veteran status, sexual orientation,
citizenship, national origin, or any other legally-protected
status. We encourage and welcome all applicants to apply.
Requirements:For more information about this position, please
contact the restaurant and ask for a manager.Additional
Info:PDN-9376da06-71e1-4d99-8796-7a7b44c1e6b7
Keywords: Texas Roadhouse, Lansing , To-Go, Other , Michigan Center, Michigan
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