CSR
Company: The Boyd Group
Location: Lansing
Posted on: August 7, 2022
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Job Description:
Gerber Collision & Glass, MI Lansing-2520 Penn AveWe put our
team members first. You'll receive a great salary and benefits, and
experience the support and opportunity you deserve. You're
empowered to make decisions. You control your future.Job
Description:WELCOME TO GERBER COLLISION & GLASS$15-17 hourlyOur
Team Members Drive Us! Gerber Collision & Glass is one of the
largest collision repair companies in North America. With over $2+
billion in sales, over 800 locations and growing, our 10,000+ team
members across the United States and Canada are passionate about
delivering our goal to WOW Every Customer and Be the Best! We
invite you to join our team. Gerber offers a great place to launch
and grow careers. As we continue to grow, we have endless
opportunities for you to grow with us. Gerber Collision & Glass
recognizes, values and welcomes all applicants with unique talents
and abilities from all backgrounds and characteristics. All
qualified individuals are encouraged to apply, including
individuals with disabilities and Protected Veterans.Job OverviewIf
you enjoy interacting with people, welcoming customers and
overseeing daily shop tasks, this is a great role for you to
consider with Gerber. Our Customer Service Representative is the
person that regularly interacts with our customers through
scheduling estimates and/ or repairs. This person is crucial for
keeping the shop's schedule and office organized and running
smoothly. This is an entry level position that offers the
opportunity to learn our business operations and further grow your
career.Job Responsibilities WOW every customer through all phases
of the repair processEnsure insurance partners and customers are
supported in a timely and professional mannerBuild relationships
with customers by effectively responding to calls, text messages,
and walk-in businessCoordinate communications between customers and
Estimatics teamCommunicate and coordinate estimate appointments,
repair appointments, rental cars, deductible payments,
etc.Facilitate all administrative aspects of the repair
processManage payment process which could including credit, check
and cash handlingOther duties as assignedMinimum QualificationsHigh
School Diploma or equivalentPrevious experience interacting with
customersComputer Skills that include ability to navigate multiple
computer programs at the same timeDemonstrated ability to
multitaskComfortable interacting with multiple groups of people
including customers, team members and company leadersBenefits That
Drive Your SuccessGerber offers the comprehensive benefits you
expect from an industry leader, including:Competitive Pay
PlansMedical, Prescription Drug, Dental & Vision Insurance
effective your first day401(k) Retirement Plan with company
matchShort-Term Disability & Life InsurancePaid Vacation &
HolidaysContinuing EducationCareer Growth OpportunitiesGerber
Collision & Glass is proud to be an equal opportunity employer
committed to an inclusive and diverse workplace. All qualified
candidates will receive consideration for employment, regardless of
race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, disability, age,
pregnancy, genetic information, creed, marital status, or any other
consideration, prohibited by law or by contract.About UsGerber
Collision & Glass has been WOWing customers with our collision
repair services for over 80 years. Please visit gerbercareers.com
to learn more about our company.Search Keywords Automotive, growth,
advancement, collision repair, collision center, auto body,
autobody, body shop, I-CAR, ICAR, dent repair, dealership, customer
service, csr, representative, rep, entry level, career,
opportunity, retail, customer
Keywords: The Boyd Group, Lansing , CSR, Other , Lansing, Michigan
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here to apply!
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