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IT Support Specialist

Company: Creative Financial Staffing
Location: Lansing
Posted on: September 24, 2022

Job Description:

Position: IT Support SpecialistAbout the Company:An industry leader in healthcare technology based in the Grand Rapids, MI area! We are seeking a full-time, permanent IT Support Specialist to be a valuable addition to the Technical Support team. Here are a few reasons why you should apply:

  • Innovative and fast growing healthcare technology leader.
  • Company is experiencing tremendous growth and has opportunities for advancement.
  • Fun and friendly culture.
  • Competitive compensation and benefits plan including onsite cafeteria, gym reimbursement, 401k match, generous PTO, etc. Job Description: You will be providing Technical Support to external clients troubleshooting issues relating to networks, wireless connectivity & devices, systems, servers, etc. If you have experience working in a technical support or help desk environment, enjoy providing great customer service, and want to be apart of a fast growing company helping the community, this may be a great opportunity for you! Preferred Experience:
    • 1+ years of Help Desk or Tech Support experience utilizing a ticketing system or managing a ticket queue.
    • Experience troubleshooting hardware/software issues and networks/server issues
    • Knowledge of basic networking (switching & server knowledge, Quality of service, TCP, UDP, DNS, DHCP, IP Addressing, 2.5GHz, 5GHz, Ping, Traceroute, nslookup)
    • Knowledge of Windows Server, Active Directory, LAN, WAN and wireless networks.
    • Provides excellent customer service.
    • Strong communication and interpersonal skills. Bonus Experience:
      • Certifications in CompTIA A+, Network+ or Cisco certifications.
      • Experience with Microsoft Teams or Microsoft Dynamics. Job Type: Full-Time / Permanent Location: Grand Rapids, MI area (Onsite) Benefits: Health/Dental/Vision Insurance, 401k w/ 4% match, 3 Weeks PTO, Gym/Phone Reimbursement, Life Insurance, Growth Opportunities, Bonus Potential, Onsite Cafeteria, Certification Reimbursement, etc. #CFSSEP2022CB2

Keywords: Creative Financial Staffing, Lansing , IT Support Specialist, Other , Lansing, Michigan

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