Bilingual Customer Service Representative - Spanish
Company: Signature Consultants
Location: Lansing
Posted on: January 20, 2023
Job Description:
Job Summary: Signature Consultants is seeking a Bilingual
Customer Service Representative for an opportunity with a client
located in Lansing, MI. Responsibilities:
- Effectively educate, promote, and guide clients through our
online and mobile self-service capabilities at every
opportunity
- Provide clients with clear, complete and accurate responses to
their questions and inquiries at point of call
- Manage risk by accurately authenticating clients, fully
adhering to policy / procedures and proactively identifying and
escalating potential risks
- Error-free and timely processing of client requests (i.e. cred
card payments, transfers within accounts, setting up online banking
access, credit or debit card activation, etc.)
- Navigate through multiple applications and tools to understand
policy / procedures, gain clarity on various products / services
and research and resolve issues with client accounts
- Display passion, commitment and deliver an experience that
improves our customer financial livesRequired Skills:
- High school diploma, GED, or equivalent
- Bilingual Spanish and English
- Customer service and/or call center experience desiredAbout
DISYS Signature Consultants, LLC Headquartered in Fort Lauderdale,
Florida, Signature Consultants was established in 1997 with a
singular focus: to provide clients and consultants with superior
staffing solutions. For the ninth consecutive year, Signature was
voted as one of the "Best Staffing Firms to Work For" and is now
the 14th largest IT staffing firm in the United States (source:
Staffing Industry Analysts). With 28 locations throughout North
America, Signature annually deploys thousands of consultants to
support, run, and manage their clients' technology needs. Signature
offers IT staffing, consulting, managed solutions, and direct
placement services. For more information on the company, please
visit . Signature Consultants is the parent company to Hunter
Hollis and Madison Gunn . EEO Employer Signature Consultants is an
equal opportunity employer. We do not discriminate or allow
discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national
origin, ancestry, citizenship, genetic information, registered
domestic partner status, marital status, disability, status as a
crime victim, protected veteran status, political affiliation,
union membership, or any other characteristic protected by law.
Signature will consider qualified applicants with criminal
histories in a manner consistent with the requirements of
applicable law. If you have visited our website in search of
information on employment opportunities or to apply for a position,
and you require an accommodation in using our website for a search
or application, please contact our Employee Services Department at
or . About Signature ConsultantsSignature Consultants, a Digital
Intelligence Systems, LLC (DISYS) company, was established in 1997
with a singular focus: to provide clients and consultants with
superior staffing solutions. Signature annually deploys thousands
of consultants to support, run and manage their clients' technology
needs. Signature offers IT staffing, consulting, managed solutions
and direct placement services. For more information on the company,
please visit .EEO EmployerSignature Consultants is an equal
opportunity employer. We do not discriminate or allow
discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national
origin, ancestry, citizenship, genetic information, registered
domestic partner status, marital status, disability, status as a
crime victim, protected veteran status, political affiliation,
union membership, or any other characteristic protected by law.
Signature will consider qualified applicants with criminal
histories in a manner consistent with the requirements of
applicable law. If you have visited our website in search of
information on employment opportunities or to apply for a position,
and you require an accommodation in using our website for a search
or application, please contact our Employee Services Department at
or .
Keywords: Signature Consultants, Lansing , Bilingual Customer Service Representative - Spanish, Other , Lansing, Michigan
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