Network Benefits Specialist
Company: LifeWays
Location: Hillsdale
Posted on: January 27, 2023
Job Description:
General Summary:Under the direction of the Supervisor,
Outpatient Billing Services, the Network Benefits Specialist
ensures consumer insurance information is accurate and up to date
in the electronic medical records (EMR), and assists with
determining whether or not applicants for various programs meet the
necessary qualifications. The Network Benefit Specialist provides
direct support, if necessary, for the application process; as well
as, follow up of submission and review of process. This position
also ensures consumers maintain their benefits by tracking of all
Medicaid programs. The Network Benefits Specialist usually works
with Community Mental Health Services Programs (CMHSP) providers,
individuals and families, as well as other governmental agencies.
This function involves fact checking, record keeping, and advocacy
on behalf of individuals.Essential Functions:
Conducts 'chart scrubbing' to ensure
insurance information is current and accurate. Completes Medicaid
applications upon intake for all Lifeways consumers, as necessary.
Completes assigned shared job functions (Medicaid Deductible/Family
Support Subsidy) timely, and submits to MDHHS as requiredReviews
applications for various aid programs and ensure that applicants
are eligible. This entails assisting with the completion of the
application process and/or verifying that any application forms
have been filled out correctly and checking the information on the
forms for accuracy. This may require specialist to follow up with
applicants multiple times; these meetings generally occur in
Jackson and Hillsdale counties, but travel within the State of
Michigan may be necessary, to ensure deductibles are met in a
timely manner. Verifies insurance information in the Lifeways
Electronic Medical Record (EMR), adding and updating insuance
layers. Ensure appointment are scheduled correctly based on
physician credentialing. Manages as assigned Medicaid deductible
cases for Jackson and Hillsdale counties. This is a shared job
function, with one primary staff and one back-up as assigned by
Supervisor.Manages Family Support Subsidy program, as assigned, for
Jackson and Hillsdale counties. This is a shared job function, with
one primary coordinator and one back-up as assigned by
Supervisor.Analyzes data to identify trends and areas for
improvement in relation to consumer benefits eligibility/Medicaid
status report/General Fund. Based on data collection and analysis,
specialist will report outcomes that demonstrate improvement in
overall percentage of consumers maintaining eligibility. Monitors
quality of Ability to Pay (ATP) and Financial Determination process
throughout the LifeWays Provider Network in addition to managing
Financial Determination verification for provider network. Serves
as Ability to Pay and Financial Determination specialist, to answer
questions from LifeWays staff and LifeWays Provider Network
concerning Ability to Pay situations and /or problems concerning
ATP/Financial. Responsible for documentation and paperwork as well
as computerized record keeping. In addition to preparing and
maintaining client files, keeps track of client appointments and
any changes in the policies of their organization.Assists
individuals in applying for Social Security benefits (SSI, SSDI,
SSA, Medicare, Medicaid).Acts as an information resource to people
who need financial assistance. Provides education and advocacy by
advising people on what aid programs may benefit them and then
helping them receive that benefit.Meets with consumers as needed at
home, hospital, LifeWays, etc. Travel is required. These meetings
generally occur in Jackson and Hillsdale counties, but travel
within the State of Michigan may be necessary. Assists with
Insurance authorizations.Maintains regular and predictable
attendance.Required Education/Certification/Licensure:
Associate's degree in Human Services
or related field, or a minimum of 2 years if related job experience
Safety Care training, upon hire.MI Bridges training, upon
hire.SSI/SSDI Outreach, Access, and Recovery (SOAR) training, upon
hire.Mental Health First Aid Training, upon hire.Must have reliable
transportation*Experience with various Insurance portals.Preferred
Education/Certification/Licensure:
- CPR and First Aid Training.
Keywords: LifeWays, Lansing , Network Benefits Specialist, Other , Hillsdale, Michigan
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