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Company: Sparrow Health System
Location: Lansing
Posted on: June 6, 2024

Job Description:

Job Opportunity

Job ID:44184 Positions Location: Lansing, MI Job Description General Purpose of Job:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:
Assists patients, physicians, customers and associates in an accurate, organized manner. Serves as the initial contact with patients arriving for Imaging Services.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

  • Scheduling

    • Schedule mammography exams, breast ultrasounds and breast biopsy appointments.
    • Obtain pertinent patient medical history including lab results and prior images for radiologist review. Once radiologist approval is obtained, contact patient to schedule biopsy procedure.
    • Obtain pertinent medical documentation for MRI screening to ensure the safety of the patient' undergoing MRI breast biopsy.
    • Communicate biopsy date and time with patient and ordering physician office.
    • When study requires anesthesia, coordinate with the surgery board runner or directly interact with Anesthesiologist for scheduling availability.

    • Register Patients

      • Greet patient, accurately interviews and registers Imaging outpatients into the iSparrow (EPIC) system.
      • Input and update all pertinent patient demographics and insurance information.
      • Assign appropriate ICD-10 and CPT code/IMG order for registration and billing compliance purposes at the point of registration and patient check-in.
      • Monitor EPIC registration queues and make appropriate corrections to assure appropriate changes are applied to account.

      • Enter BIRAD data into Mammography tracking system. Make phone calls to schedule patients with BIRAD Code 0 requiring additional studies.
      • Attend multidisciplinary breast clinic and schedule follow-up appointments as recommended by physicians at the breast clinic meeting.
      • Respond to inquiries concerning the activities and operation of department by referring to established policies and procedures.
      • Answer all incoming phone calls.
      • Importing CDs from outside facilities, making images available for viewing, interpretation and storage in PACS.
      • Create CDs from PACS for referring physicians and patient pick up.
      • Provide support and assistance to the Radiologist to streamline workflow in an electronic environment that facilitates rapid turnaround of interpretation results.
      • Fix patient files in PACS system (demographics with correct images).
      • Distribute and call radiology preliminary results and critical finding to ED, Critical Care, Nursing Units and referring physicians.
      • Assist with the completion of studies on the Incomplete Worklist by checking in patient's study, correcting demographic errors and coordinating physician interpretation of study.
      • Assist technologists with various duties such as transporting and moving patients and identifying images for processing.
      • May be required to rotate to main hospital, Ultrasound, Okemos, and Sparrow Health Center as assigned for relief during vacations, sick time, etc.

        Job Requirements

        General Requirements
        * Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. * Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). * Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. * Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). * Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. * Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases.

        Work Experience
        * Knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course. * Minimum of 2 years of experience in the healthcare field. * Previous experience in breast imaging. Preferred.

        * High School Diploma or GED

        Specialized Knowledge and Skills
        * Adept with customer service. * Ability to work at multiple locations. * Effective communication skills to interact with diverse populations. * Ability to perform duties in stressful situations. * Demonstrates ability to use a keyboard, with data entry alpha numeric testing required with a passing score of 7,000 KPH.

        University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

        Job Family


        Degree Type / Education Level


        Sparrow Hospital

        Experience Level
        New Grad

Keywords: Sparrow Health System, Lansing , BREAST IMAGING COORDINATOR, Other , Lansing, Michigan

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