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Merchandise and Service Coordinator-The Marketplace at Delta Towns

Company: Ulta Salon, Cosmetics & Fragrance, Inc.
Location: Lansing
Posted on: April 16, 2019

Job Description:

The Merchandise and Service Coordinator (MSC) is responsible for leading through Ulta Beauty's mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth. The MSC reports to, and supports, the Retail Operations Manager (ROM). S/he supervises a team of task associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, physical inventory, and all other inventory-related functions. This leader drives his/her business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The MSC is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance* Meet or exceed goals related to total store sales, inventory, and operational excellence.* Forecast and adjust payroll to maximize productivity and complete task workload (e.g., daily tasks, shipment, and inventory processes) on time, and within the payroll budget.* Build a team that embodies the Ulta Beauty brand by delivering exceptional service through the execution of tasks that drive product availability, newness, and the option for a self-navigated shopping experience.* Review and interpret financial and operational reporting regularly, including store visit and audit results.* Identify underperforming metrics and inefficient processes, and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People* Attract, hire, and retain a diverse team of top talent.* Train, coach, and develop associates using company programs, tools, and resources.* Create an environment that inspires and encourages the growth and engagement of associates.* Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment expectations.* Promote a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support. Process* Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards.* Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.* Use the company's task management tool as directed to prioritize and execute store workload.* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.* Support continuous improvement by implementing company programs and influencing end-user adoption. Requirements JOB REQUIREMENTS Education* Bachelor's degree is preferred Experience* 1-2+ years of fast-paced, retail management, or other relevant work experience* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills* Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices)* Excellent written and verbal communication* Strong collaboration and interpersonal skills* Strong organizational skills to manage multiple tasks with moving parts* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS* Work a flexible, part-time schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS* Continuous mobility throughout the store on a daily basis* Lift and/or move up to 50 lbs. on a daily basis* Stoop, kneel, and crouch on a daily basis* Climb a ladder and maintain balance on a daily basis* LI-DNP

Keywords: Ulta Salon, Cosmetics & Fragrance, Inc., Lansing , Merchandise and Service Coordinator-The Marketplace at Delta Towns, Other , Lansing, Michigan

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