LansingRecruiter Since 2001
the smart solution for Lansing jobs

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote

Company: Intuit
Location: Lansing
Posted on: September 16, 2019

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities * This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers * Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations * Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation * Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language * Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries * Document customer interactions Qualifications * This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers * Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy * Tax returns prepared, signed and delivered to customer * Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Lansing , Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote, Other , Lansing, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS - GET IN CONTROL OF YOUR CAREER Renewed. Recommitted. Ready. REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS At USA Truck, we've recommitted to helping (more...)
Company: USA Truck
Location: East Lansing
Posted on: 09/17/2019

CDL Class-A Flatbed Company Truck Driver
Description: E.W. Wylie is seeking CDL-A Truck Drivers with 6 Months of OTR Experience. We provide flatbed training Benefits: Some of what you
Company: E.W. Wylie
Location: Saginaw
Posted on: 09/17/2019

Department Assistant, ARCO/MASC (part-time)
Description: Provide support to--ARCO--and--MASC--Departments, Chairs, full-time Department Assistants, faculty, and adjunct faculty in the English and Math areas. Perform reception duties, prepare documents and reports, (more...)
Company: Kellogg Community College
Location: Battle Creek
Posted on: 09/17/2019


CDL-A Flatbed Company Driver
Description: E.W. Wylie is seeking CDL-A Truck Drivers with 6 Months of OTR Experience. We provide flatbed training Benefits: Some of what you
Company: E.W. Wylie
Location: Battle Creek
Posted on: 09/17/2019

Get New Installing/Repairing Window Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Battle Creek
Posted on: 09/17/2019

CDL Class-A Flatbed Company Truck Driver
Description: E.W. Wylie is seeking CDL-A Truck Drivers with 6 Months of OTR Experience. We provide flatbed training Benefits: Some of what you
Company: E.W. Wylie
Location: Battle Creek
Posted on: 09/17/2019

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: East Lansing
Posted on: 09/17/2019

CDLA Company Drivers - Saginaw MI
Description: Seeking CDL-A Company Drivers out of Saginaw, MI br / br / A small, family-owned business in Michigan is currently seeking CDL-A Company Drivers to join their team in Saginaw. This company has a history (more...)
Company:
Location: Saginaw
Posted on: 09/17/2019

Infantryman - Management Training (11B)
Description: 11B Infantryman - Management Training Job ID: 1104878 Job Views: 165 Location: SAGINAW, Michigan, United States ZIP Code: 48601 Job Category: Ground Forces Posted: 09.04.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Saginaw
Posted on: 09/17/2019

Invest in Business Ownership: Own your own Franchise, starting at a $30k investment
Description: Instead of getting another
Company: FranchiseHelp
Location: East Lansing
Posted on: 09/17/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Lansing RSS job feeds