Help Desk Analyst II

Company: Robert Half
Location: Eaton Rapids
Posted on: February 25, 2021

Job Description:

Description We are looking for a Level 2 Help Desk specialist in the Eaton Rapids, MI area. The Level 2 Help Desk specialist position is a contract role but could end up landing you a permanent spot. Partial remote is a possibility. Compensation up to $30/hr depending on experience. Typical job duties include but are not limited to the following:

• Provide tier 1 & 2 end user hardware and software support
• Coordinate maintenance schedule for computers. This includes backups and upgrades
• Support and upgrade computers into system network
• Install and upgrade any new hardware or software into computers and workstations
• Coordinate any add or changes to information systems
• Administer end user requests for software and hardware in accordance with company policy Requirements The ideal candidate will possess a combination of the following skills and experiences:
  • 3 plus years' experience working with hardware, software, application systems and networks
  • Diploma or degree in computer science is highly preferred
  • A+, Network+, Microsoft MCP and other equivalent certs highly preferred
  • Familiarity with ERP systems and general principles
  • Excellent customer service skills
  • Software deployment and maintenance
  • Experience troubleshooting a network
  • Excellent communication skills both verbally and written
  • Manufacturing experience Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ). - provided by Dice

Keywords: Robert Half, Lansing , Help Desk Analyst II, Professions , Eaton Rapids, Michigan