Data Center Operations Technician
Company: Liquid Web LLC
Location: Lansing
Posted on: August 5, 2022
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Job Description:
Description Position at Liquid Web Liquid Web is looking to add
a Data Center Operations Technician to our Lansing team. This role
will be part of a 24/7 team supporting operations and will be
responsible for setup, monitoring, and maintenance of the data
center hardware and infrastructure.Responsibilities:Decommissioning
hardwareDestruction of data on reclaimed devicesTrack inventory and
maintain accurate recordkeepingTest and troubleshoot
hardwarePerform audits of datacenter infrastructureMonitor incoming
tickets, chats, and alerts. Provide initial hands-on responseCheck
IP status on RBLs and process as neededAssembly, troubleshooting,
and configuration of servers, firewalls, switches, etc.Installing
various operating systems and applying base
configurationsCommunicating with customers via telephone, chat, and
email to provide exceptional supportPerform hardware firmware
upgrades, and learn new hardware platformsRack servers, install
cabling, and assist with other infrastructure needsDeploy complex,
highly available infrastructure and servicesAssist with additional
duties as instructed by leadership/senior techs on the teamSkills,
Competencies, and Qualifications:1+ years relevant experienceSolid
working knowledge of computer hardwareExcellent written and verbal
communication skillsExemplary organizational skills and attention
to detailExcellent diagnostic skillsProven customer service
acumenSolid working knowledge of various Linux
distributionsExperience installing, maintaining, and
troubleshooting the LAMP stackBasic experience with Windows
ServerBasic networking knowledgeUnderstanding of different RAID
configurationsAbility to setup and configure various operating
systemsAbility to appropriately set up and decommission hardware
within the constraints of the data centerWe Offer:100% Employer
paid Benefits options - Medical, Dental, Vision,
PrescriptionTraditional and Roth 401k with company matchingFun
employer-sponsored eventsA collaborative team cultureConsistent/set
work hoursChallenging non-redundant daily dutiesA voice in how
things get doneAccess to ongoing trainingDisclaimer:This job
description is only a summary of the typical functions of the
position. It is not intended to be an exhaustive or comprehensive
list of all job responsibilities, tasks, or duties. Additional
duties and tasks may be assigned as part of the job function.
Liquid Web Inc. reserves the right to modify, interpret, or apply
this job description in a way that best supports the organizational
needs. The job description in no way creates or implies an
employment contract. The employment contract remains "at
will".Equal Employment Opportunity Policy: Liquid Web is committed
to offering equal employment opportunity without regard to age,
color, disability, gender, gender identity, genetic information,
marital status, military status, national origin, race, religion,
sexual orientation, veteran status, or any other legally protected
characteristic.#LWSYS #LI-Onsite
Keywords: Liquid Web LLC, Lansing , Data Center Operations Technician, Professions , Lansing, Michigan
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