Data Center Operations Technician

Company: Liquid Web LLC
Location: Lansing
Posted on: August 5, 2022

Job Description:

Description Position at Liquid Web Liquid Web is looking to add a Data Center Operations Technician to our Lansing team. This role will be part of a 24/7 team supporting operations and will be responsible for setup, monitoring, and maintenance of the data center hardware and infrastructure.Responsibilities:Decommissioning hardwareDestruction of data on reclaimed devicesTrack inventory and maintain accurate recordkeepingTest and troubleshoot hardwarePerform audits of datacenter infrastructureMonitor incoming tickets, chats, and alerts. Provide initial hands-on responseCheck IP status on RBLs and process as neededAssembly, troubleshooting, and configuration of servers, firewalls, switches, etc.Installing various operating systems and applying base configurationsCommunicating with customers via telephone, chat, and email to provide exceptional supportPerform hardware firmware upgrades, and learn new hardware platformsRack servers, install cabling, and assist with other infrastructure needsDeploy complex, highly available infrastructure and servicesAssist with additional duties as instructed by leadership/senior techs on the teamSkills, Competencies, and Qualifications:1+ years relevant experienceSolid working knowledge of computer hardwareExcellent written and verbal communication skillsExemplary organizational skills and attention to detailExcellent diagnostic skillsProven customer service acumenSolid working knowledge of various Linux distributionsExperience installing, maintaining, and troubleshooting the LAMP stackBasic experience with Windows ServerBasic networking knowledgeUnderstanding of different RAID configurationsAbility to setup and configure various operating systemsAbility to appropriately set up and decommission hardware within the constraints of the data centerWe Offer:100% Employer paid Benefits options - Medical, Dental, Vision, PrescriptionTraditional and Roth 401k with company matchingFun employer-sponsored eventsA collaborative team cultureConsistent/set work hoursChallenging non-redundant daily dutiesA voice in how things get doneAccess to ongoing trainingDisclaimer:This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains "at will".Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.#LWSYS #LI-Onsite

Keywords: Liquid Web LLC, Lansing , Data Center Operations Technician, Professions , Lansing, Michigan