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Customer Service Representative **Remote - Local To East Lansing**

Company: Aerotek
Location: Lansing
Posted on: April 8, 2021

Job Description:

Description:

  • This is a customer service position for a utility servicing company.
  • The CSR must be friendly, professional and genuinely interested in the job.
  • There are NO SALES OR COLD CALLS. CSRs will be making outbound calls to current customers who have inquired about a service that the utility company they currently go through offers.
  • **Projects could include - Scheduling technicians to pick up refrigerators that need to be recycled
  • Scheduling energy saving technician to visit new home owners and make sure they have the most up to date energy saving equipment. This is a free service! Remote Information:
    • CSRs will be working from home until Covid concern start to clear up. Will get a 3-4 week notice before returning back to the office. Must be local to East Lansing area.
    • Will provide equipment (computer, monitor, etc.) - Candidates will need to provide high-speed internet access and direct Modem access within quiet uninterrupted work area. (Speed test will be required)
    • Must have a quiet and clean workspace free of distractions. Hours:
      • Must be shift flexible from 7am - 7pm M-F.
        • Will have a shift time range but start time could vary throughout the week - Will be 40 hours a week Training:
          • Will last about 4 weeks, 8:00am- 5:30pm. At the end of the training will be assigned shift. Skills & Qualifications:
            • 1 year Call Center experience in an inbound/outbound environment ideal
            • Prefers to work in a fast-paced environment
            • Data entry skills
            • Ability to navigate through several internet-based applications
            • Proficient in Windows-based computer programs with excellent navigation skills
            • Punctual and high attendance reliability
            • High School or GED About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Lansing , Customer Service Representative **Remote - Local To East Lansing**, Sales , Lansing, Michigan

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