Remote Technology Service Desk Agent

Company: VirtualVocations
Location: Lansing
Posted on: August 2, 2022

Job Description:

A technology company has an open position for a Remote Technology Service Desk Agent.

Individual must be able to fulfill the following responsibilities:
Monitor tickets & workflows and in accordance to team 's SLAs
Administer Active Directory accounts
Qualifications Include:

Requires 1-2 years of customer service experience
Provide a customer-service approach to all situations
Ability to problem solve issues within job scope timely

Keywords: VirtualVocations, Lansing , Remote Technology Service Desk Agent, Sales , Lansing, Michigan

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