Customer Service Representative
Company: SNI Companies
Posted on: November 23, 2022
No weekends!Excellent benefits and monthly Bonuses
SNI Companies has partnered with a national reverse mortgage
company and we are looking for hard working and outgoing candidates
who work well in team environments and who can handle high volume
Duties and responsibilities:
- Field incoming calls in a timely manner throughout shift.
- Identify customer questions, complaints, concerns, and overall
- Provide sufficient answers and solutions to all customer
- Handle customer complaints respectfully and professionally.
Skills and Abilities:
- Able to talk on the phone and navigate a computer at the same
- Able to read notes within the computer system to answer
- Ability to multitask (i.e., document all calls in the loan
record, send emails and/or faxes to callers, perform any follow-up
work promised to a caller, etc---.).
- Verifiable good attendance and reliability.
Apply today for next training class!
Keywords: SNI Companies, Lansing , Customer Service Representative, Sales , Lansing, Michigan
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