LansingRecruiter
the smart solution for Lansing jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Saginaw
Posted on: January 11, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLREBECCAN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Lansing , Seasonal Partner Services Representative (Remote), Sales , Saginaw, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Representative - Home Security Sales - Full Training
Description: Join DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has an immediate opening for a Sales Representative in our FT Lauderdale Branch located in Margate, to help (more...)
Company: Defenders
Location: Richmond
Posted on: 01/21/2019

Sales Representative - Home Security Sales - Full Training
Description: Join DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has an immediate opening for a Sales Representative in our FT Lauderdale Branch located in Margate, to help (more...)
Company: Defenders
Location: Berkley
Posted on: 01/21/2019

Credentialed Tax Advisor - CPA, Enrolled Agent or Attorney -
Description: OverviewJoin Our Virtual Tax Network At Employer, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Detroit
Posted on: 01/21/2019


XFINITY Sales Associate
Description: COME FACE-TO-FACEWITH THE FUTURE OF AWESOMEGive your sales careerThe power of XFINITYXFINITY's suite of products and services offer customers just about everything they need to manage their entertainment, (more...)
Company: Comcast
Location: Dearborn Heights
Posted on: 01/21/2019

Inside Sales Representatives
Description: Discount Paper - Inside Sales RepresentativesNovi, MI 48377We are currently looking for energetic and motivated Inside Sales Representatives
Company: Discount Paper
Location: Novi
Posted on: 01/21/2019

Sales Representative - Home Security Sales - Full Training
Description: Join DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has an immediate opening for a Sales Representative in our FT Lauderdale Branch located in Margate, to help (more...)
Company: Defenders
Location: Ortonville
Posted on: 01/21/2019

RV Sales Representative
Description: Overview br br Join one of the fastest-growing and largest RV Dealer Groups in the Nation -- br -- br The Recreational Vehicle industry has experienced enormous growth and increased popularity (more...)
Company: General RV Center
Location: Mount Clemens
Posted on: 01/21/2019

Sales Consultant, Full Time (Macomb)
Description: Employer brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of (more...)
Company: Comcast
Location: Macomb
Posted on: 01/21/2019

Sales Representative - PT
Description: Overview 2020 Companies has immediate part-time Sales Representative jobs promoting and generating sales leads for My Home Renovator home remodeling professionals and services As a Sales Representative, (more...)
Company: 2020 Companies
Location: Auburn Hills
Posted on: 01/21/2019

Market Sales Coordinator - Detroit
Description: You found us. Or maybe we found you. Either way, welcome to TradeRev. TradeRev is using innovation, technology, and creativity to make car sales fair and easy for everyone. Wholesale auto auctions have (more...)
Company: KAR Auction Services
Location: Belleville
Posted on: 01/21/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Lansing RSS job feeds